Is CompuCom a good company to work for as a Systems Support Technician?

Systems Support Technician professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Systems Support Technician Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Technician interview questions at CompuCom .

Does CompuCom pay Systems Support Technician employees well?

Systems Support Technician professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Systems Support Technician salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (33) , Systems Administrator (33) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 269 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Systems Support Technician reviews

3.2

83% would recommend to a friend

(53 total reviews)

Mick Slattery

39% approve of CEO

72% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.9

Work/Life balance

3.8

Career opportunities

2.4

Culture & values

2.3

Senior management

2.1

Compensation and benefits

Systems Support Technician employees have rated CompuCom with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Systems Support Technician professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Technician professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

3.0

Jul 25, 2013

Experience is great, Pay not so much.

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

It allowed me grow my skill set considerably.

Cons

Raises are less than cost of living increase. Best case scenario is to move positions to create upward momentum for your career every 1-2 years.

1.0

Jun 26, 2013

Dissatisfied with all aspects of company

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Besides negotiating a great wage, what I can see from the company so far there are no Pros.

Cons

There is no communication in the company. When I was hired I had to consistently call to see if I was to get an offer or not. Should have walked away at that point. Current position, the manager does not like their job and staff do not respect them either. Management is out of the loop of what really happens, has no idea what really goes on. When in state of crisis there is no communication unless you track it down yourself.

2.0

Aug 23, 2012

Where is the Raise?

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Co-workers are about the only reason I have stayed.

Cons

No raise in pay for the last 5 years. Having to give 30 days notice to take time off.

Viewing 49 - 51 of 53 Reviews

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CompuCom Systems Support Technician reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Experience is great, Pay not so much.

Dissatisfied with all aspects of company

Where is the Raise?

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