employer cover photo
employer logo
employer logo

Computer Generated Solutions

Is this your company?

Computer Generated Solutions reviews

2.8

35% would recommend to a friend

(473 total reviews)
avatar

Phil Friedman

36% approve of CEO

28% positive business outlook

Reviews by job title

473 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Dec 11, 2012

Company review

Recommend
CEO approval
Business Outlook

Pros

Hours are 24X7 so it gives you the flexibility for scheduling. All the managers have open doors and are very open to employees coming in and speaking to them. The owner of the company comes for visits and spends time on the floor with the phone reps. He also personally engages in anything brought to his attention. Company does several luncheons throughout the year for employee appreciation and recognizes employees of the Quarter. Focus groups are held to hear the employee concerns and most things are addressed.

Cons

The pay rate is lower compared to industry standard. No bonus structure to be able to earn extra cash for a job well done, on top of no increases for close to 5 years

1.0
Oct 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Sorry, but there are no pros to this company. However, there are some good people, mostly looking for their next jobs from there, and not yet infected by the toxicity and divisive culture from the top.

Cons

Worst experience of my career. Politics like one has never seen, conniving, and backstabbing are the foundational culture. Most toxic environment. Employees and execs are products. All, including VPs, are going around sharing how they would love to quit if only the job market were better. No customer references. Turnover in sales is 50% per year! No pay increases. Commission plans are changed to avoid paying. CEO screams at people regularly and in public. If you don't have a job, keep looking, as this isn't it.

2.0
Oct 11, 2012

It's a job

Recommend
CEO approval
Business Outlook

Pros

Depends on your outlook, It's a job and there are worse jobs. I pays the bills, and if you adapt it doesn't have to be TOO stressful. Very few people would want this for a long term job, although there are some that are used to it and have been there 8 years at the bottom level. Just keep doing the work, stay within or close to their metrics, and don't complain. There are some good people there, also some annoying ones.

Cons

Very much micromanaged time wise, need to stick to their call script at opening and closing, 11 minutes per call or eventually you get written up. They do allow considerable leeway in how you handle troubleshooting- they should, they don't have any training except on their in house software. I was working 10 hour, 4 day shift. They asked me if i wanted overtime , then i accepted 12 hour shift. Then they wanted me to do 13 hour shift, as some workers do; I turned this down. They want to give you less breaks per hours worked. The people that work 8 hour shifts get ridden harder they say.

Viewing 463 - 465 of 473 Reviews

Glassdoor has 1,520 Computer Generated Solutions reviews submitted anonymously by Computer Generated Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Computer Generated Solutions is right for you.