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Computer Generated Solutions

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Computer Generated Solutions reviews about "pay"

28% positive business outlook

Reviews by job title

295 reviews
3.0
Jan 5, 2024

CGS

Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Professional Culture

Cons

No Flexibility of work Less Pay

4.0
Jan 5, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Culture, pay, benefits, and work life balance

Cons

none that I could think of

5.0
Feb 12, 2024

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great teams, great environment, great trainers, good pay.

Cons

sometimes me and everyone arround me seem to get lost in the day-to-day

1.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I got in after just one Interview Pay was okay

Cons

No Onboarding No Support They did never pay a full bonus no matter my performance and until today owe me one full bonus payment Unpaid overhours ,...

3.0
Feb 28, 2024

Good Luck

Recommend
CEO approval
Business Outlook

Pros

Facility was close to where I lived. I was one of few people they seemed to like. Did several different contracts and was grateful to get technical/helpdesk experience in length of time that I was there. After covid everyone in my office went remote and remained that way as there was no building to go back to, so was grateful for that type of work. Only got a raise every couple contract changes. PTO is generally pretty good. Flexible schedule based on client needs. Decent benefits offered. Offered a catered lunch service when I was in the office, which was nice.

Cons

Company felt like a pressure cooker when I was hired. If you are not good with latest technology or have good poor customer service they will cut you or don't meet their metrics they'll cut you. No paid holidays, have to use PTO for anything outside of scheduled work hours. Pay is low in typcial call center/tech support rate, so unless you're a team lead, upper management, or have a damn good excuse, good luck asking for a raise. Contract lengths getting shorter in recent years (avg 6 mons), so if they think you would be a good fit, there's no set period of when they will pull you aside for a meeting to give you the project scope, like they're dragging their feet to get client to sign the contract. Management is terrible and always hard to contact since most employees are remote, so not really a company directory. Management is promoted from within so most of them are people pulled off the floor and do not always have best business acumen/leadership. Overall, company has gone downhill, and would recommend avoiding them at all costs.

3.0
Dec 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to get into with no prior experience. I definitely came out of the job knowing a fair amount more technically than when I went in, but a significant portion of that was things I had to learn by myself/what training did not cover.

Cons

Pay was not very good for the work expected of you. There's too many variables in troubleshooting a Windows PC and finding a solution for it within a single phone call for it to be worth $12.50/hr in my opinion, even if half of the time that solution involves having it sent somewhere else or scheduling a technician for repair.

3.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I used to work the day shift at this company, which was an advantage compared to night shifts. The beginning was challenging, but as time passed, I eventually learned how things worked in the process. Once you get the hang of it, it's like logging into the job and logging out from your work effortlessly.

Cons

If you're late logging in three times in a month, it results in a one-day pay deduction according to the policy. Working late does not warrant overtime pay based on the extra time spent; even if management requests an hour of overtime during peak hours to support the company, you won't receive extra compensation. Your take-home salary is lower compared to the CTC. Even when you finish all your tasks for the day, your efforts may not be fully appreciated. Any mistakes or oversights can lead to blame from management, overshadowing your contributions to the company.

3.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Work Don't have to use your own equipment

Cons

Call Center Angry Customers Low paying job

Viewing 16 - 18 of 295 Reviews

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