Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
5.0
Jul 30, 2018

Connection Review

Recommend
CEO approval
Business Outlook

Pros

Great benefits and relaxed environment. Also has a friendly work environment!

Cons

Too many variables in methods

avatar
Connection Response
7y
Thank you for your favorable review.
4.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

They take a real interest in their employees. They thrive to be top notch, debt free and competitive. The vibe is really positive and I honestly think the people for the most part are amazing!

Cons

They have an awesome systems training. However the remaining of the training is to be desired.

avatar
Connection Response
8y
You’ve got that right! Connection has a genuine interest in one of our cornerstones to success – our employees. We’re elated our vibe is hip and environment stimulating. We pride ourselves in our strong balance sheet, developing innovative and creative solutions to meet the needs of our customers and achieving long-term sustainable growth as an organization. We are committed to creating a stimulating learning environment on a myriad of topics from systems training to professional development programs. You are encouraged to engage your manager and contact the Director of Client Operations and Process Education to discuss your personal training needs. Candid feedback identifies development needs that may result in training to enhance skills and encourage continuous improvement. We appreciate your vote of confidence.
5.0
Jun 12, 2018

Exton Account Manager

Recommend
CEO approval
Business Outlook

Pros

Amazing atmosphere, great benefits and pto, the best management

Cons

Systems are a bit dated.

avatar
Connection Response
8y
Our Exton management team is committed to fostering a corporate culture committed to excellence. Not only do they inspire employees to make meaningful contributions to promote a comfortable and amicable atmosphere, they cultivate momentum which creates a powerful team dynamic. As a publically traded company, while careful consideration is given to cost implications, investments in Connection’s infrastructure have occurred and will continue to occur. As an example, system enhancements are being staged for deployment in our Business Solutions offices. We are pleased to hear you find Exton’s environment invigorating and the benefits afforded generous. Thank you for your recognition and support.
Viewing 139 - 141 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.