Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
4.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

very positive sales work environment, large company with small company feel; with your success there are many options to move within company; in sales role will start you at a lower salary but the upside is significant as they move toward very high commission % of gross profit $ for big paychecks. They have a system that works well for them. Health benefits are affordable.

Cons

sales floor can be noisy, distracting, and lack any privacy for client conversations. Some of the technology for tracking sales is very dated, a custom built system, not that user friendly. They need a salesforce CRM system. Will take a few years to hit $100k in earnings.

avatar
Connection Response
10y
Thank you for your assessment of working in Sales at PC Connection. We agree that you can earn significant dollars in Sales if you are willing to make the commitment. We also strive to keep our health costs manageable for employees; something that is very challenging for all employers. We recognize that we do have some systems challenges, and a number of initiatives have been under way to enhance CRM and this will be a continued focus. We appreciate your comment about how well our Management Team listens and responds to feedback.
4.0
Feb 14, 2016

Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your career is up to you, if you want to be successful, find the ways to be an asset to the company.

Cons

Not an environment that will tell you how to get to the next step in your career.

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Connection Response
10y
Thank you for your review. We agree, that any employee needs to take responsibility for their own career. That said, PC Connection has a tremendous track record of employees advancing internally. We are proud to say that 2 of our 3 sales Presidents started in entry level sales. PC Connection is loaded with employees with 15, 20, and even 30 years of experience, and we have the highest tenure level in the channel for Sales employees. Having said this, we do agree your manager should be mindful of helping you achieve your goals and should review periodically your performance to goals.
5.0
Jan 30, 2016

PC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice co workers and staff

Cons

cubicles are extremely small making it hard to work

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Connection Response
10y
Thank for commenting on the positive work experience you had here at PC Connection. Our modular workstations are designed for both comfort and efficiency by way of a concept that assures an ease of collaboration among associates. We have validated that our workstation design is ergonomically and functionally adequate, and we monitor these standards on an ongoing basis.
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Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.