Cook Out reviews

3.0

45% would recommend to a friend

(1,017 total reviews)

Jeremy Reaves

59% approve of CEO

52% positive business outlook

Cook Out has an employee rating of 3.0 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cook Out employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Mar 14, 2012
Recommend
CEO approval
Business Outlook

Pros

All the hours you could want The quality of the product is top notch

Cons

They promise you the world to get you in the door and then never follow through. Pay checks are often wrong or incorrect 70-80 hours a week is not uncommon Days off are preceded by a closing shift that ends at 6am

1.0
Nov 26, 2023

See through the smoke

Recommend
CEO approval
Business Outlook

Pros

Pay is amazing. If you are young and are willing to sell your soul to cookout it is a good job to stack some money

Cons

No work life balance. As a manager you are required a minimum 50 he week but usually looks like 55-60 and can be much more when staffing issues arise. company structure is based off of smoke and lies. They pay you really well and make lots of grand gestures and false promises. This makes you stay because you have to take a pay cut to leave and they always owe you bonuses which you forfeit if you quit or get fired before it’s paid out which is on a delayed system so they always owe you money! They expect us to hire an amazing crew and train them which is a great expectation but then they hire people for your management team you wouldn’t hire as crew! And their training material was just updated and is still archaic. As well as their paperwork system being from the stone ages. They also preach everyone follows the rules and advancement is based off performance and both are complete lies. Everyone is sleeping with everyone and drugged out all the way up to the top! Then the people who work their butt off to follow the rules are constantly harassed over the smallest little discretion by the ones sleeping with coworkers and staff and doing drugs. It’s a crazy world of its own… it’s wild and some of that makes it exciting for young people but sets everyone up for failure. Oh and for insurance for my family it cost $666 every 2 weeks and it still had a high deductible!

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The salary is excellent for GMs and often the people you work with can be amazing, but not always.

Cons

Cookout expects Cookout to be your first and only priority. If you are a GM don't expect to have anything approaching a life because the moment one thing goes wrong in your store, you're hauled in to fix it. It doesn't matter if you just came off a 16 hour shift or if it's your day off or even if it's something an assistant manager should be able to handle on their own. There are minimum 11 hour shifts with no breaks and often no time to carry out administrative tasks. It's a thoroughly exhausting and stressful job. Plus while some people are amazing often than not the staff is just out to cover their own butts and will not hesitate to lie about your or themselves to their own benefit.

Viewing 19 - 21 of 1,017 Reviews

Glassdoor has 1,037 Cook Out reviews submitted anonymously by Cook Out employees. Read employee reviews and ratings on Glassdoor to decide if Cook Out is right for you.