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Cook Out

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Cook Out reviews

3.0

45% would recommend to a friend

(1,017 total reviews)

Jeremy Reaves

59% approve of CEO

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

2.5

Work/Life balance

Cook Out has an employee rating of 3.0 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cook Out employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
1.0
Sep 5, 2014

Training Program and overall operation of the company needs improvement.

Manager in training
Recommend
CEO approval
Business Outlook

Pros

Engaging with staff. I really wish I had more positive things to say about my Cookout Manager In Training experience.

Cons

Work-life balance was the worst I have ever experienced in over 10 years in fast casual dining. Hours are awful. I was given a handbook to study about various company policies and practices. A second grader wrote it. There was a grammatical error or misspelling in EVERY single sentence on EVERY single page. Nothing made sense. Zero flow to anything. No continuity.

3.0
Sep 2, 2014

They undervalue their part-time employees and overwork their managers.

Cashier
Recommend
CEO approval
Business Outlook

Pros

Good part-time/lower-management camaraderie, food discounts. Generally accommodating to school-related scheduling conflicts. Typical entry level/ high school/ second job sort of gig.

Cons

OSHA base requirements met. Read; awful pay, awful breaks. Zero merit-based upward mobility; the politics are mind-numbing. I know this is the QSR in general I'm speaking to but still. An industry-wide turnover problem doesn't mean it's not a serious problem.

3.0
Jul 29, 2013

Overall good experience.

General manager
Recommend
CEO approval
Business Outlook

Pros

Pay is great, every manager recieves a quartley bonus lowest ive heard of for an assistant $1100, my first bonus as an assistant was $2200. My yearly salary to start was 40k. Advancment quick if your willing to work, don't request off or call in sick :) Most GM's make roughly 80k while i know of other GMS that make over 100k. You can advance quickly if your a hard worker and in the right place at the right time. Company is growing quickly which leaves a lot of room for growth. I was able to advance to GM within 6 months.

Cons

Way to many hours. It not so much the hours being the issue but when, as many reviews stated, you close before a day off then have to open the next day its like not even getting a day off. For example: If you close monday night you go to work at 430am my store closes at 4am, and of course cleaning has to be done...a good fast close is about an hour and 15 minutes if its a slow close it could take up to 2 hours. So now your off work at 530am drive home and get to bed on wed...we'll say by 6am then you have to turn around and be to work wednesday morning at 630am.

Viewing 16 - 18 of 1,017 Reviews
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ReviewsCook Out reviews

Glassdoor has 1,037 Cook Out reviews submitted anonymously by Cook Out employees. Read employee reviews and ratings on Glassdoor to decide if Cook Out is right for you.