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Copytalk

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Copytalk reviews

3.1

49% would recommend to a friend

(44 total reviews)

Maree Moscati

35% approve of CEO

29% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.2

Compensation and benefits

2.0

Career opportunities

Copytalk has an employee rating of 3.1 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Copytalk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by veteran status

Reviews by job title

44 reviews
1.0
Sep 13, 2017

Standards High ---- Pay VERY Low

Senior administrative assistant
Recommend
CEO approval
Business Outlook

Pros

I loved the opportunity to make my own schedule and the flexibility that allowed with working a full-time job.

Cons

The pay was HORRIBLE. It starts at minimum wage and it is VERY difficult to meet the productivity standards to increase to higher pay. The company makes all types of claims on increased pay, but only a very select few reach those increased pay scales. Management is generally hands-off, but a LOT of pressure is put on "scribes" to increase their "X Factor" to a rate of 2 minutes (or better) per minute of audio. All in all, I worked for this company for over 4 months and never got to the golden grail and therefore never made over minimum wage. Considering I type over 80wpm, and always had EXCELLENT quality (i.e., little to no errors in grammar or formatting), that is very telling on how difficult it is for most people to make decent pay working for Copytalk.

avatar
Copytalk Response
7y
Thank you for your honest feedback. We're pleased to know that you enjoyed our unparalleled schedule flexibility but disappointed that you were so unhappy with our pay model. Everyone has the same opportunity to make up to $13/hour but that takes focus and effort, regardless of raw typing speed. Everyone gets to Enhanced Pay at their own pace, but a few months is not long enough to get to the full $13/hour. From the beginning, we place special emphasis on creating and using macros as well as hotkeys and other efficiency techniques. Without using those tools, it's nigh impossible to get to 2.0XF or better. You are correct that there are select fast food jobs that may have a higher starting pay, but the nature of the job is what counteracts that. Our employees enjoy the benefit of getting to sit comfortably, not having to wear a uniform, and being left to their own devices.
1.0
Sep 7, 2017

Don't Bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Choose your own schedule. That's about it.

Cons

I had extremely high hopes when I began working for this company, until I started talking around and learned everything I was told during orientation is a lie. They tell you to sit there and create your own macros and keywords while you're new, but they don't tell you that your pay is halved when you're not logged on and working. You get paid $8.10 unless you work more hours and have a high satisfaction rate. Which is set impossibly high. It's a scam to get people to work for way less than what they're worth.

avatar
Copytalk Response
7y
Thank you for your honest feedback, though we're sorry to see that there was a miscommunication about the compensation policy during your tenure. We aim for total transparency from the point of hire. Let's talk about the pay misunderstanding. We do indeed encourage employees to start making macros right away while they're new and unproductive. Even without creating macros in the beginning, no one starts out making above the base rate of pay right away. If you are logged in and making macros during review jobs, as encouraged, your pay is at the base rate (and not halved). If you are not logged in and working, you are not paid at all. While production metrics have to be met to earn Enhanced Pay, it is not impossible. Many employees start making Enhanced Pay within their first few months.
3.0
Nov 1, 2017

Low-pressure, non-social, low-paying job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything operates in a very logical and low-pressure way here. Your performance is judged weekly through an assessment of your daily stats, but those one on one meetings are 10 minutes long and very straight forward--more about goal setting and gradual improvement than anything. Long as you work at least 16 hours a week, you can basically determine your own schedule and usually you can change it around if need be, long as you stick to the number of hours in a day that you committed to originally. You just go in, get your work done as quickly and as error-free as you can, and you get paid......7.25 an hour.

Cons

You start getting "enhanced pay" once you've been doing it a few months and have figured out ways to be fast and accurate. But, the base pay is so pathetic that even "enhancing" it isn't great. Once your speed gets down to, at most, 2.4 times the length of the jobs you scribe (on average), and your inaccuracies are below 15%, you can begin to receive an extra $2 per hour of audio you transcribe. This takes most people around three or four months to get to, I think. In a four hour shift, that ends up being roughly $2 or $3 extra. You can also get an extra dollar per hour for averaging no more than 2 times the length of your jobs, but it takes a while to get there. So, if i work 20 hours a week making base pay, plus $2 per dictation hour, plus an extra $1 per hour for reaching difficult speeds, i would get about $700 a month before taxes, so really more like $650 a month. The job is robotic, strangely tiring, and pays terribly, but it beats cleaning the toilets at a TGI Fridays.

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Glassdoor has 44 Copytalk reviews submitted anonymously by Copytalk employees. Read employee reviews and ratings on Glassdoor to decide if Copytalk is right for you.