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Cottingham & Butler

Engaged Employer

Cottingham & Butler reviews

3.7

66% would recommend to a friend

(192 total reviews)

David Becker

86% approve of CEO

73% positive business outlook

Cottingham & Butler has an employee rating of 3.7 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cottingham & Butler employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

192 reviews
2.0
Jul 18, 2023

Lack of respect for service staff

Recommend
CEO approval
Business Outlook

Pros

If you are in a sales position, this is a great company to work for. You will receive ongoing training, great pay, flexibility and constant recognition.

Cons

Service staff are overworked, underappreciated and underpaid. A lot of importance is placed on client retention, but the people doing the day to day work of keeping clients happy are not respected or appreciated. If you do a great job, you will be given more work without a promotion or raise, and if you raise concerns about workload you will be viewed as not being a team player.

avatar
Cottingham & Butler Response
3y
Thank you for sharing your feedback. We value the employee experience and take these types of concerns very seriously. Your feedback has been passed on to Human Resources and leadership. If you’d like to provide more info, please contact our Human Resources division at Human.Resources@cottinghambutler.com.
2.0
Jun 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company if you are in sales.

Cons

Compensation is well below market averages. Benefits are subpar to average. Company focuses SOOOO much on rewarding the sales team, the service team always felt neglected. Even if you had amazing client retention, the company would give you maybe a small bonus (like <$2K annually) or a $25 gift card. So miniscule compared to the sales commissions, sales award ceremonies and trips. I worked 50-60+ hours per week on the service team, and would see sales guys putting in hardly 40 hours per week making 5x+ as much. So frustrating. The lack of diversity at the company is shocking too, and when I was at the company there was 0 focus on DEI initiatives.

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Cottingham & Butler Response
4y
Thank you for taking a moment to leave a review about your time with us. We continuously strive to improve the experiences of our employees and appreciate your feedback. If you'd like to share additional information, please email human.resources@cottinghambutler.com.
2.0
Dec 5, 2017

Burned out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zero drama, fun coworkers who really were the best part of the job

Cons

Unless you are in sales, you make squat. Your health insurance is a high deductible plan that you pay out the nose for (Even though you are working for your own insurance company!) and those making $30k a year were paying the same rates as those making $100k plus a year. I was efficient so I was given so much to do that I burned out within 3 years. It is nice to be told constantly that they only hire the best, but put some money where your mouth is. Also, learn what work/personal life balance is. There was NONE in the 3 years I worked there. I worked constantly, night and weekends as well as days.

Viewing 7 - 9 of 192 Reviews

Glassdoor has 223 Cottingham & Butler reviews submitted anonymously by Cottingham & Butler employees. Read employee reviews and ratings on Glassdoor to decide if Cottingham & Butler is right for you.