Cox Communications reviews

3.9

69% would recommend to a friend

(4,280 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Apr 16, 2010

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for; benefits (beyond just medical) are competitive. not many companies of its size in rhode island, so competitively ranked against most other employers

Cons

many long-time employees who are resistant to change. some have been there a long time and get promoted despite their lack of ability to keep pace

3.0
Mar 15, 2010

Call Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy low stress job. Did not often have to get up for much. The calls are all pretty much the same so you get better and better at asking questions. And you know how to fix you own cable.

Cons

Since it is a call center you are sitting most of the time. I often became tired of having people yell at me. I had to wait for help if there was a question I could not answer.

3.0
Mar 2, 2010
Recommend
CEO approval
Business Outlook

Pros

They have lots of sales opportunities and the rest of the sales staff are not very aggressive. It's easy to shine and be the darling of the sales management. There is a lot of freedom to come and go as you please.

Cons

The management is disorganized and cheap. Unfortunately they gossip with the staff about other staff members. They do not honor their promises to clients, so you'll end up apologizing and fixing problems frequently. They are an NBC station so they have no good programming left to sell.

Viewing 4216 - 4218 of 4,280 Reviews

Glassdoor has 4,620 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.