Cox Fleet reviews

3.4

58% would recommend to a friend

(222 total reviews)

55% positive business outlook

Cox Fleet has an employee rating of 3.4 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Fleet employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

222 reviews
3.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Create your own work schedule

Cons

Inconsistent paychecks/ time at work being paid and not being paid

avatar
Cox Fleet Response
6y
Thank you for taking the time to write this review. Our company is built around serving our technicians. We're not a leasing company that leases and rents trucks, we're not a dealership that sells new and used trucks, we're not a trucking company that is focused on hauling freight, all we do is truck maintenance, and our mechanics are what drives our company. The demand for our services has never been greater, so to hear that you have had inconsistent hours is concerning to me. I will get our Region VP for your area involved right away to address your concerns, hopefully you have already reached out to your supervisor to let him know about some of the challenges you have been facing. Please don't hesitate to reach out to me directly if you would like to discuss any of your concerns in more detail, my email address is mdickinson@dickinsonfleet.com; or you can reach out to Alyce Hammond, our Director of HR, her email address is ahammond@dickinsonfleet.com. Mike Dickinson Executive Officer
5.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

I see a lot of reviews calling out the upper level management on how unapproachable they are however, this was not true in my case at all. When I started working here, people welcomed me with friendly faces and smiles. Everyone goes out of their way to help another if needed- no matter the job title. You just have to ask! As with anything, if you are not approachable then no one will approach you as well. Whenever I casually greet anyone (including upper level staff), I always receive an enthusiastic response and never feel as if I am not welcomed. You have to take the initiative to put yourself out there because communication works two ways. So far my experience with Dickinson has been wonderful and I look forward to continue working with them.

Cons

Work can get pushed around and pile up but this is where initiative and communication should be utilized. People are very understanding and changes are made if brought to attention.

4.0
Jun 19, 2019

Every job is what you make of it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a growing company and hasn't had a financially down year. Communication is definitely improving for all the company!

Cons

It's difficult to reach all employees in 40+ states, and communication with remote mobile employees will always be a challenge

avatar
Cox Fleet Response
7y
Thank you for taking the time to write this review, and your commitment to our company for more than eight years! As you point out, we have experienced some incredible growth in recent years, and it's because of our team that we have been successful. As we continue to expand our footprint across the country, we continue to develop our technology so we can reach our employees and our customers quicker and more effectively. We implemented a Learning Management System earlier this year, and I am confident that will help us provide better communication, with a consistent message, when we roll new programs out. We have been a changing company for the last 22 years, always trying to improve on our success, and learn from our mistakes. I am always open to suggestions, so please don't hesitate to reach out to me directly if you see something that needs to be addressed. Mike Dickinson Executive Officer
Viewing 160 - 162 of 222 Reviews

Glassdoor has 229 Cox Fleet reviews submitted anonymously by Cox Fleet employees. Read employee reviews and ratings on Glassdoor to decide if Cox Fleet is right for you.