Coyne & Associates reviews

4.0

79% would recommend to a friend

(118 total reviews)

April Worsdell and Tiffany Bauer

69% approve of CEO

72% positive business outlook

Coyne & Associates has an employee rating of 4.0 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coyne & Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

118 reviews
4.0
Jun 28, 2012
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at Coyne & Associates. The training was comprehensive and their organization is better than other agencies. They provide you with a lot of resources and items that can be used for motivation. Their program for eye contact is amazing. Dr. Coyne is a very knowledgeable man and is very invested in the field. Got some good experience there that I will continue to use no matter what agency I go to. Overall, a positive experience

Cons

Hard to advance. When I was there, most supervisors had a BA, but apart from Coyne, no real ABA experience. That has probably changed now, thanks to healthcare and DDS. The director of our office was not very approachable and very cold. Even parents didn't like her. I had a MA while there and was never given a supervision role. Becoming a trainer was impossibly hard and came down to the subjective opinion of one person.

4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Supervisors, HR, directors and office managers are all super friendly, care about your success and comfort, and very clearly care about this work. There’s opportunity to become a trainer at 6 months (note that it’s less than a dollar pay increase so there’s not a big incentive). Training is paid and in-depth, you train with other newcomers too so that was helpful to navigate the experience together. When interviewing with other companies, Coyne stood out for the training program and insuring employees are prepared before entering a home alone. Seeing growth first hand in children is super regarding, knowing that you were apart of what made a difference in that child’s communication skills or general comfortability in life makes the hard days worth it. If you’re feeling overwhelmed or uncomfortable on a case, they take you seriously and work together to find a solution.

Cons

Scheduling and drive times can be frustrating. Typically clients are around 20 miles away, sometimes they’re close but it’s pretty rare from my experience. Occasionally they’ll give you a substitute session that’s 29 miles away which in OC means you’ll be driving for an hour. Typically they schedule those longer drives either first thing in the morning or last session of the day so you can’t get paid for any of the time or gas you spent driving which can be frustrating when you have an 8 AM session or end at 7 PM. However, luckily 7 PM end times are rare. You have to have a true passion for working with neurodiverse kids as you will be hit, bit, scratched, and have your hair pulled often. You will be working with parents almost as much as the kids, some of them are difficult, and it can be intimidating dealing with them, in their homes, without having a supervisor around to support. Burnout is so so common, however that’s more of an industry problem rather than Coyne.

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Coyne & Associates Response
9mo
Thank you for your feedback. We’re glad you found our team supportive and our training helpful. We understand and provide transparency regarding the challenges of the role, as we continue working to improve in any way possible. We appreciate your dedication to helping the children we serve!
4.0
Jun 27, 2024

Good training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comprehensive training and support from training RBTs and supervising BCBAs

Cons

In-home model of care is VERY unpredictable if you're after stability in the number of hours you work a week. No guaranteed hours -- caregivers can ghost you or cancel with no notice (literally while you're knocking on their door) without repercussions on *their* side, but your wallet/ time invested for the day sure suffers!

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Coyne & Associates Response
1y
Thank you for taking the time to submit a review. We appreciate your feedback and recognition of Coyne’s comprehensive training and support. While cancellations are inevitable within this field, Coyne has measures in place to ensure they are not a frequent occurrence (attendance policy for families, last minute cancellation policy, and available substitute and makeup sessions for employees to gain additional hours). Coyne never reduces the pay rate for training hours or administrative hours - our staff are paid at their full hourly rate during all clinical and administrative work. We encourage you to reach out to us directly at HR@coynemail.com if you have any further questions or comments.
Viewing 13 - 15 of 118 Reviews

Glassdoor has 120 Coyne & Associates reviews submitted anonymously by Coyne & Associates employees. Read employee reviews and ratings on Glassdoor to decide if Coyne & Associates is right for you.