Pros
Virtual sales and support call center and virtual communications provide safety from COVID and work/life flexibility
Cons
Every employee agrees: this is a toxic work environment with low morale and everyone searching for another job. Management is erratic, inconsistent, and provides no clear policies or procedures for the company workplace. Compensation and rules can change and have changed without notice. Accusations are made regularly in shared communication channels to embarrass workers - and they are often unfounded and incorrect. The CEO assigns two unskilled workers to micromanage and harrass employees with no framework or understanding of labor laws. Rather than focus on getting work done, management focuses on checking boxes and filling in sheets that turn focus away from sales and customer support. Last but not least, customers are marketed through deceiving website content. Over 90% of sales calls are from angry callers asking for another company to dispute or settle collections. The CEO denies this is deceptive, but this review lets the reader be the judge.
