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      Crew Carwash

      Engaged Employer

      Crew Carwash reviews

      4.7

      95% would recommend to a friend

      (973 total reviews)
      avatar

      Bill Dahm

      94% approve of CEO

      91% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.7

      Diversity & inclusion

      4.7

      Career opportunities

      4.6

      Senior management

      4.5

      Compensation and benefits

      4.3

      Work/Life balance

      Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      5.0
      Mar 26, 2026

      A Well Polished Stone with Some Defects

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Since starting at Crew, the environment was a high priority for me. They provide a rich, safe, and morally upright culture that benefits its employees. They emphasize seeking to treat each other with the utmost respect and kindness. If any are found lacking, it's not overlooked. Employees are free to share with upper management any behavior that causes the job to feel unsafe, uncomfortable, or disrespectful within a reasonable cause. - I personally also love the social aspect of the job. It connects with the culture some, but it's one of the most socially fun jobs I've ever worked. I get to form close relationships with my bosses, co-workers, and even some of my community with the customers that drive through. Thankfully, the team members I've gotten to work with share in that intentionality and friendliness. We've shared struggles, fun memories, and even deeper thoughts about life and meaning. That matters to me in a workplace. If it matters to you too, then this place provides for that need. - Crew also provides a great blend of physical labor and administration work for management. I personally hate the thought of sitting at a computer for 8 or more hours typing away. If you love being on your feet, socializing, getting dirty at times, and working on some computer tasks, then this is a fantastic place to do that. The physical labor isn't overbearing, but it's tiring at times. - Crew thrives in training as well. The training they provide is clear, precise, and thorough. I love the dynamic of discipleship-like teaching that is embedded within the workplace. A lot of coaching, feedback, and observational reports are given to ensure the job is being done well. As a manager, a lot of my training has been side by side with my bosses, and that helps me learn maintenance things I never knew before. This bleeds into the rest of the workplace too. I'm free to ask for help from my associates and they learn side by side like I have, and that can form some cherishing memories. They continue to push and encourage growth no matter what position you're in. Therefore, if you desire clear expectations and people who push you on, then this is the place for you. - Crew is very flexible as well. Requesting time off is very easy and understandable. Most if not all my time away is easily covered and doesn't have any issues. In management in can be a little tricky, but the system isn't too complicated. For the most part, as long as required hours are hit, they work with your schedule very well. If you desire flexibility, this is a good place.

      Cons

      While Crew has a lot of positives and highlights, there's always room for growth.... - Close on Sunday!!! Crew is a nonstop, engaging, and fast pace environment at times. Whereas they have flexibility, there isn't much of an emphasis on rest. As a Christian, I think this is something that God requires for us so that we can do the work he's called us to effectively and rest in Him. I'm speaking from the management realm, and I have no idea about any of the upper positions, but I'd imagine it gets worse the further you move up. I don't think they mean to do this, but they can almost encourage an environment of workaholism. If not careful, Crew can easily become your life. Receiving emails on your phone while at home, receiving messages through text while off work, being required to work more than 40 hours a week, and having to work on weekends, the path to burnout can come quickly if not carefully monitored. As with operating hours, they close on major holidays and that's about it. I find it to be a negative that Crew doesn't mimic their customer service cousin, Chick Fil A, with closing on Sunday. Chick Fil A is in a harder position to do so and arguably are suffering more financially from this decision. I think this would benefit Crew Carwash highly with giving rest to their employees, customers, and machines for just one day every week. I think they by far have the means and capabilities of doing so, yet they choose not to. This all adds to the con of work/life balance, so if this is something you desire, this place can be a struggle at times. - Crew has a very high standard of cleanliness, operational excellence, and behavior. While that's a good thing inherently, sometimes it can feel a bit too stiff depending on who you're working with. The amount of tiny detail things that you can be coached on seems ridiculous to me. For example, employees are required to make goals toward how many Unlimited passes they want to sell, which is great. However, if this paper isn't filled out consistently, there can be negative consequences. I've almost received a coaching that's right below a termination for having a consistent problem of putting a number on a piece of paper that has no negative consequence for the future. Compared to the amount of other miscellaneous responsibilities one has, this falls to the bottom of the list of importance for me. Albeit there are second chances, and it depends on who you work with, but sometimes this gets to be too much. Sometimes my brain can melt at the amount of tiny details you have to cover and remember. If detail orientation is something your comfortable with, kudos to you, but if not, this'll be a tough place to work.

      avatar
      Crew Carwash Response
      2mo
      Thank you for taking the time to share such a thorough and meaningful review. We’re grateful for the care and intentionality reflected in your feedback. We’re especially encouraged to hear that you’ve experienced Crew as a safe, values‑driven, and respectful environment where concerns can be raised and addressed. Creating a culture rooted in dignity, kindness, and accountability, where team members feel supported both personally and professionally, is a commitment we take seriously. Your appreciation for the social connection, collaboration, and sense of community within your team and with customers truly captures what we hope the Crew experience feels like day‑to‑day. We’re also glad to hear your perspective on training, coaching, and growth. Hands‑on development, clear expectations, and side‑by‑side learning are important parts of how we invest in our people, and it’s meaningful to know that approach has helped you grow in your role. Your comments about flexibility and scheduling are appreciated as well. Balancing structure with adaptability is something we continually work to refine, especially for leaders. We value your candor regarding work‑life balance, rest, and the intensity that can come with a high‑performing, fast‑paced environment. Burnout prevention, sustainable leadership, and healthy boundaries are real and important topics. Your insight around high standards, detailed expectations, and consistency in coaching is also noted. While operational excellence and accountability are central to our success, we recognize the importance of clarity, prioritization, and ensuring feedback is proportional, purposeful, and constructive. Finally, thank you for your advice regarding encouragement and appreciation within management. Recognizing progress, growth, and effort, alongside coaching for improvement, is something we agree is essential to strong leadership development and morale.
      5.0
      Mar 25, 2026

      A GREAT place to build a fun career

      Shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun - You will legitimately have fun every day Engaging - You'll never be bored Helping people - You get to be the best part of someone's day The company's leadership is outstanding, The management structure & pay scale is completely transparent; no bogus politics. The company has been around since 1948 and therefore there is a proven successful process for every element of the business. As a manager, you are set up for success. Change & suggestions are always welcomed, but at no point has there ever been a situation where there wasn't a solution to a problem or process for an issue. Management is super engaged and nobody is in leadership that shouldn't be there - which is a first for the companies I've worked at. Crew has high standards for professionalism, which results is a super positive work environment where people actually want to be here. Also - the carwash is literally incredible. It's technically impressive, well-built, and does a fantastic job making cars look like they're brand new while keeping them safe. Working here you will be proud to stand behind such a great service to the general public. Every day you'll leave with a sense of accomplishment, knowing you helped a lot of people in your community, and had fun with your coworkers. That's worth a heck of a lot in terms of job satisfaction I'd say. Coming to work at Crew is the best decision I've made in my career overall, and I plan to stay at this company a very long time!

      Cons

      The business is open from 7:00am-9:00pm daily; which is great for our customers. This is where you could see the hours as both positive or negative - it depends on your schedule. For the most part, it's very flexible to what you need. That being said, managers are required to open / close a specific amount of days per week, and a specific amount of weekend days per month depending on what level of management you are. Doesn't change the fact that all the benefits listed above still hold very true, but from a purely scheduling standpoint if you're used to M-F 9-5, this will be a shift. Crew is competitive with pay between the posted pay range + incentive pay for those early on in their career. Those making a career pivot to come work at Crew will have a harder time with the pay transition just due to the nature of the business model.

      avatar
      Crew Carwash Response
      2mo
      Thank you for taking the time to share such a detailed and thoughtful review. We’re incredibly proud to hear how much you enjoy the energy, engagement, and sense of purpose that comes with working at Crew. Creating an environment where team members have fun, feel supported, and make a positive impact in their communities is central to our vision, so your feedback means a great deal. We truly appreciate your recognition of our leadership team, transparency, and long‑standing processes. Setting managers up for success through clear structure, open communication, and a high standard of professionalism is something we take seriously, and it’s great to hear that has translated into a positive day‑to‑day experience. We’re also glad you feel proud of the service we provide. Standing behind a product and experience you believe in matters. Thank you as well for your balanced perspective on scheduling and compensation. We understand that extended operating hours and management coverage expectations can be an adjustment, especially for those coming from more traditional schedules. We’re grateful for your commitment, your enthusiasm, and the passion you bring to your role. It’s team members like you who help make Crew a place people want to stay and grow.
      4.0
      Mar 21, 2026

      Great place tbh

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly very good people at the Bloomington location, if you learn fast and show dedication you might be considered for a manager position

      Cons

      $15 an hour isn’t very good especially if your hours are getting cut too consistently

      avatar
      Crew Carwash Response
      2mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with the team at our Bloomington location and that you saw opportunities for advancement for those who learn quickly and show dedication. Recognizing and developing talent from within is something we value. We also appreciate your honesty regarding pay and hours. We understand how consistent scheduling and competitive wages are important, especially when hours fluctuate.
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      ReviewsCrew Carwash reviews

      Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.