Cross Country reviews

3.3

48% would recommend to a friend

(1,417 total reviews)

Kevin Clark

44% approve of CEO

39% positive business outlook

Cross Country has an employee rating of 3.3 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Country employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Mar 24, 2016
Recommend
CEO approval
Business Outlook

Pros

none. I took away nothing positive from this company.

Cons

Horrible company to work for. So much discrimination! I would never recommend this workplace to anyone. No employee appreciation. Lack of communication. Manager ignored me hoping I would resign. Leadership takes advantage of role feels as if you are in a dictatorship. Your views and opinions do not matter takes away the creativity from the recruiter role.

1.0
Dec 11, 2023

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

Working from home with company supplied computers

Cons

They promote based on friendships, not on experience or who is best for the job. ZERO communication. They lay people off and then brag about it on the earnings calls. Prepare for quarterly layoffs. They do NOT care about people, staff or their nurses. They've shown it time and time again. Their words say they care about work/life balance, but their actions say something completely different. If you apply to internal positions, prepare to be ghosted or gaslighted. Unreasonable goals. Any of the good reviews on here are lies and fake. Trust the bad ones, they are the real ones. RUN RUN RUN.

avatar
Cross Country Response
2y
We are very disappointed to read your review and would like to hear more about it. We take these responses very seriously and they only help us improve our overall culture. If you feel so inclined, please email HRHelp@crosscountry.com so we may discuss the details further. Thank you for your feedback.
2.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home, company supplies equipment

Cons

The company boasts having a great work-life balance but that is not the case. Most people work off the clock, against managements direction, because they cannot get all their work don't in the hours allotted. Most people work through their lunch too, which we MUST clock out for. The micromanagement makes you feel like you are constantly being watched and the pressure with unrealistic deadlines for tasks that take away from the core job made this place miserable. They are diverting many duties to "off shore" people in India and track that you are using them. There will be more layoffs because I think most departments will solely go to offshore offices because they are cheaper labor. Leadership says they don't like to micromanage but you can clearly tell them enjoy having their hands in everyone business and they set people they do not like up for failure. A great place to work if you are someone's favorite, otherwise you are constantly scrutinized for every little move you make. And absolutely DO NOT talk about keeping your children home, management has made it very clear they want your kids in daycare of some sort and although I don't think they can legally fire someone for it, they definitely make it known that having kids in an inconvenience to them

avatar
Cross Country Response
2y
We appreciate your candid feedback, and we are sorry that your time at Cross Country did not go as you expected. Please keep in mind that we review every bit of feedback and will ensure this is relayed to the right team.
Viewing 13 - 15 of 1,417 Reviews

Glassdoor has 1,803 Cross Country reviews submitted anonymously by Cross Country employees. Read employee reviews and ratings on Glassdoor to decide if Cross Country is right for you.