Cross Country reviews

3.3

48% would recommend to a friend

(1,417 total reviews)

Kevin Clark

44% approve of CEO

39% positive business outlook

Cross Country has an employee rating of 3.3 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Country employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing really. Lipstick on a pig.

Cons

I was laid off and my final copy of the severance was labeled “FINAL40ANDUP”

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Cross Country Response
2y
We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
1.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote positions available. Schedule can be flexible at the discretion of your manager.

Cons

Where do I start? A manager told me about a "payroll position" becoming available. My job title never changed to Payroll Coordinator, even though she said she would inquire about it with HR. Took on the primary responsibilities of a payroll coordinator, although my job title stayed the same as a Billing Coordinator. The job description phrase "other duties/projects as assigned" leaves the loop hole for management to off load excessive work on to your remain duties. Another Manager also told me she would teach me Spanish to assist with phone queues. I expressed I was not bilingual. I also wasn't given the CHOICE to choose whether I wanted to speak Spanish or not. This person also told me to participate in groups chats such as "Payroll-Girls". Why does the name of chat have to be gender/sex based? Isn’t Cross Country inclusive? Instead of her telling me about instant responses being needed on this chat, she sent me a message about lack of participation in this chat. She never expressed upon my training with her that this chat was indeed a priority. Such lack of communicated on her part. I expressed all these concerns to the an HR representative and OMG her behavior was that of workplace violence. She me called insubordinate in an email and verbally in a video call. She also didn't give me the opportunity to speak without her constantly interrupting me. I calmly asked her to stop interrupting me, she ignored my request. Unbelievable. I'm astounded by this poor behavior of a HR representative. I wrote about my experiences in my 90 day hire review on DayForce and ironically I was terminated the next day. Was not surprised at all by this retaliation.

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Cross Country Response
3y
We are saddened to learn that your time with us was unpleasant. With your help, we can take preventive measures to ensure that the culture improves. Please email HRHelp@crosscountry.com to discuss this issue further so we can resolve this.
5.0
Oct 18, 2018

Haters will hate!

Recommend
CEO approval
Business Outlook

Pros

Great people who have fun but work hard. Culture is excellent if you value positivity and little politics. Leaders who care.

Cons

It’s hard work. As you can see from some of these reviews, if you like trashing others you probably won’t like it here. Those people don’t last long.

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Cross Country Response
6y
Thank you for your review, your input is much appreciated. We are an organization filled with employees and leaders that care, go the extra mile and live up to our Core values - glad you see that too!
Viewing 16 - 18 of 1,417 Reviews

Glassdoor has 1,803 Cross Country reviews submitted anonymously by Cross Country employees. Read employee reviews and ratings on Glassdoor to decide if Cross Country is right for you.