Cross Country reviews

3.3

48% would recommend to a friend

(1,417 total reviews)

Kevin Clark

44% approve of CEO

39% positive business outlook

Cross Country has an employee rating of 3.3 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Country employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
2.0
Mar 27, 2024

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

- benefits are ok - diverse and inclusive staff - good PTO

Cons

This is a company that does not care about its employees. They encourage you to work outside of work hours and on weekends. They do not care about work life balance. They encourage burnout and only care about the bottom line. They don’t care how tired you are. They will put you on a pip after 1 bad week and will fire you without warning. Turnover is high, there is so much micromanaging. Rules are constantly changing and if you complain nothing is done. A member of upper management literally said this job will stress you out and make you cry and if you can’t handle it then it’s not the job for you. If you care about your mental health and want to be valued as a human being. This is not the job for you! Also the commission structure is trash and the base is low, your first year you only get $300 per contract.

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Cross Country Response
2y
We are disappointed to read your review and take all feedback such as yours very seriously. We continually strive to improve our workplace. Please reach out to discuss this matter confidentially at your earliest convenience by emailing HRHelp@crosscountry.com.
1.0
Mar 7, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

U can work remote I have nothing else good to say.

Cons

Management is bad. They need to practice don’t fix it if it ain’t broken! They hire to fire and it’s a revolving door. Instead of investing in their current employees they just fire and hire. That’s why they are failing massively right now. They lost their biggest client due to letting an under qualified friend take over the role rather than the employee who worked hard and gave it their all. They do not know how to run a business. They got greedy after Covid but should have known those Covid rates weren’t going to last! HR is awful too, they don’t give a crap about you. They side with the management every single time. They love to micromanage for no reason. Every single person I’ve worked with here was a hard worker who worked well. We didn’t need micromanaged but u insisted on ruining our morale! Why does it matter how I got the nurse as long as I got them? It was making u guys big money but because u didn’t see those clicks in the system I was chastised and humiliated and micromanaged to h*** after that! I’m glad to see what’s happening to this company. They needed to be humbled.

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Cross Country Response
2y
We apologize that your time at Cross Country was not as expected. Please consider emailing your concerns to HRHelp@crosscountry.com so we can learn how to improve the work environment.
1.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

WFM, health insurance and holidays off.

Cons

Toxic culture, frequent layoffs while management promotes their family and friends. You will find the greatest cases of nepotism here and who you know. Computer systems are slow, work processes are nonsensical and to add to this we have a real life KAREN in HR.

avatar
Cross Country Response
2y
On behalf of Cross Country, we are sorry to hear that your time spent here was not what you anticipated. Please consider emailing your concerns to HRHelp@crosscountry.com so we can continue to improve the work environment.
Viewing 19 - 21 of 1,417 Reviews

Glassdoor has 1,803 Cross Country reviews submitted anonymously by Cross Country employees. Read employee reviews and ratings on Glassdoor to decide if Cross Country is right for you.