Is Cross Country a good company to work for?

Cross Country has an overall rating of 3.3 out of 5, based on over 1,803 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 48% of employees would recommend working at Cross Country to a friend and 39% have a positive outlook for the business. The best reviews about Cross Country have been left by employees working as Physician Recruiter , Licensed Practical Nurse (LPN) and Travel Nurse .

Does Cross Country pay their employees well?

According to anonymously submitted Glassdoor reviews, Cross Country employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Cross Country. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Cross Country?

48% of Cross Country employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cross Country 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Cross Country?

Recruiter (184) , Registered Nurse (114) , Certified Nursing Assistant CNA (43) , Travel Nurse (37) , Registered Nurse, BSN (30) , Substitute Teacher (30) , Process Associate (27) , Account Manager (26) , Licensed Practical Nurse (20) , Travel RN (18) , Senior Recruiter (17) , Manager (15) , CNA (14) , Licensed Practical Nurse (LPN) (12) , Software Engineer (12)

What are the pros of working at Cross Country according to real employee reviews?

"Pay is good and consistent." ((in 106 reviews)); "Good benefits and paid time off" ((in 63 reviews)); "Great People and very rewarding" ((in 61 reviews)); "Amazing company environment, work from home and leadership is amazing!" ((in 42 reviews)); "The staff was great to work with and everyone was a TEAM !" ((in 35 reviews))

What are the cons of working at Cross Country according to real employee reviews?

"Poor leadership running the company" ((in 38 reviews)); "IF you like no training, micromanagement, and brutal competitiveness this is the company for you." ((in 30 reviews)); "Salaries are low and the company only cares about growing and not the employees" ((in 29 reviews)); "The communication is poor." ((in 25 reviews)); "Managers have no experience managing people." ((in 22 reviews))

What are employees saying about Cross Country layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cross Country layoffs and their outlook for job security at Cross Country in 2026.

What are the top reviewed Cross Country locations?

Boca Raton , Los Angeles , Norcross , Atlanta , Woodland Hills , Chicago , Dallas , Berkeley Lake , Saint Louis , Oklahoma City , Portland , Rochester , San Francisco , Nashville , Raleigh , Miami , New York , Tampa , Portland , Houston , San Diego , Philadelphia , Milwaukee , Charlotte , Austin , Sacramento , Denver , Seattle , Baltimore , Jacksonville

Cross Country reviews

3.3

48% would recommend to a friend

(1,417 total reviews)

Kevin Clark

44% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Cross Country has an employee rating of 3.3 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Country employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 3, 2026

Sudden LayOff

Software engineer

Recommend

CEO approval

Business Outlook

Pros

As an organization, they follow standard policies. The work culture and team collaboration are good. The IT team benefits from a five-day workweek with flexible shifts. Overall, the work–life balance at the workplace is good.

Cons

Poor management led to the sudden shutdown of all projects and the layoff of nearly 50% of the IT workforce. Layoff decisions appeared to be driven by favoritism rather than technical expertise or actual contribution to development. Despite my project remaining active and my role having approximately 75% dependency within the project, I was laid off. This decision seemed to stem from a lack of alignment with my manager rather than my performance or technical involvement.

Cross Country Response

5mo

Thank you for providing us with feedback regarding your experience with us. We sincerely appreciate it and wish you the best in all your future career endeavors.

1.0

Jan 30, 2026

Harassing Company

Instructional assistant

Recommend

CEO approval

Business Outlook

Pros

You get paid weekly and the rate isn't low.

Cons

The entire hiring process was unorganized and they should pay you for how long it takes to complete. Also I don't understand any of these temp agencies giving you the work address last minute because for me that's a big deal. What makes me upset is the constant calls and text messages and trying to get personal. They call you any given time for no reason at all they don't even have a reason. They also put almost everything on you at last minute. I didn't want to take a job because it was 17 miles away and I told them it wasn't going to work and they kept forcing the situation and it didn't work. If they would have been upfront with the address I would have knew this ahead of time......I literally blocked them because I didn't want the job and they started calling from someone else phone. Unorganized and Harassing company.

Cross Country Response

5mo

We are very sorry to hear about your experience with us, as it does not reflect our intentions or expectations as an award-winning staffing company. We take these responses very seriously, and if you feel so inclined, please email HRHelp@crosscountry.com so we may discuss the details further.

1.0

Jan 28, 2026

False advertising

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

They give you 3 hours of work per week

Cons

The coordination and recruitment team never answered their phones or emails poor communication, This company gathers your personal information internally with out hiring

Cross Country Response

5mo

We are very disappointed to read your review and would like to hear more about it. We take these responses very seriously. If you feel so inclined, please email HRHelp@crosscountry.com so we may discuss the details further. Thank you for your feedback.

Viewing 22 - 24 of 1,417 Reviews

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