Custom Ink reviews

Almost 1000 people were laid off in 2023 due to bad business decisions made by CEO and upper management. Employees lose livelihoods and jobs so Marc Katz can keep his privileged lifestyle running. Management doesn’t listen to employees, upper management plays favorites constantly, unclear expectations and constantly changing goals and procedures, new platforms and tech are launched before they are functional, pay never goes up no matter what you do, upper management makes empty promises constantly, no real diversity at higher levels, saying it’s a community and then lying to employees and cutting their livelihoods out from under them with no warning. Layoffs are being announced as new outsourced teams are being brought on. Laid off employees received emails with suggested budgeting tips within an hour or being told that they don’t have a job anymore.

- Unreasonable sales goal, that will prevent you from getting your bonus. - Will have employees working in store alone. - Will change your sales goals without notice. - Outdated sales strategy. - Does not meet turn around on Rush orders, customers will blame because you are the face if in at store level. - A lot of issues in the production level: product done incorrectly, and incorrectly shipping. - No accountability from management - Diversity is only on the store level, and not in upper management