Custom Ink reviews

2.9

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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5.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Cohesive team, great management, clear work expectations

Cons

Pay was low and no benefits for part time

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Custom Ink Response
2y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
1.0
Dec 18, 2023

Toxic Positivity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home options for most teams.

Cons

Managers ask for honest feedback in surveys but my team laid off some of our best and highest performing employees for being too honest. Now everyone left is frightened to give appropriate feedback and scared into being positive in order to keep a job. The company was great years ago but they made a lot of mistakes hiring and growing the business and now it’s a shell of its former glory.

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Custom Ink Response
2y
We greatly appreciate your candid feedback. It's invaluable in guiding our efforts to enhance our service. We recognize the hardships faced by everyone affected, despite our efforts to soften the impact with comprehensive severance packages and prolonged benefits. We empathize with the challenges you've encountered and assure you that we'll convey your comments to our team. Should you wish to discuss your views in more depth, do not hesitate to contact us at inkerfeedback@customink.com.
2.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Good PTO, some holidays. Great employees, everyone is nice. Good healthcare - Covid shots are required for the low price.

Cons

No commission - bonus structure is difficult to calculate. Ask the hiring manager how the bonus is measured. No HR department RM addresses concerns with “it could be worse” in all inker meetings

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Custom Ink Response
2y
Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
Viewing 28 - 30 of 178 Reviews

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