Custom Ink reviews

3.0

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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1.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The health insurance is about the only positive thing

Cons

-Custom Ink has a highly toxic and unprofessional work environment. -Management is known for gossiping, showing favoritism, and inconsistently enforcing policies. -Reports of harassment and name calling by management are not addressed. -They instruct employees not to report overtime hours -There are inaccuracies in sales and commission metrics, and no explanation is provided when they are brought to the company's attention. -There is a lack of structure in each department, resulting in confusion and inefficiency. -The company uses unreliable platforms (Embassy and Salesforce) and fails to provide adequate training. -Priorities and responsibilities frequently shift without clear direction, leading to confusion and wasted time. - Their "core values" are used as a tool to deflect complaints and concerns. -The company culture lacks genuine concern for employees' well-being, and complaints are met with dismissive responses from management. The managers will gaslight you and are condescending.

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Custom Ink Response
3y
Thank you for sharing your thoughts with us—we value your perspective. We’re sorry to hear you had a challenging experience working with us and that you don’t feel your concerns were addressed appropriately. We strive to provide Inkers with a comfortable and supportive work environment; leaders should play an active role in creating this. We will share your feedback about management with our team. We would like to hear more about the details of your experience, so please feel free to reach out to us directly at inkerfeedback@customink.com
2.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, free food, low supervision

Cons

Not trustworthy, management not productive

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Custom Ink Response
3y
Thanks for sharing your perspective. It helps us a lot when people let us know what they are experiencing. Please reach out directly with more details so that we may understand your situation better: employerbrand@customink.com.
4.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Management and coworkers are great

Cons

Pay leaves something to be desired

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Custom Ink Response
3y
We appreciate your taking the time to write this review. We’re so happy that you have had a positive time working with us. We take each review to heart and will share your feedback with the team. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. Please let us know if you have thoughts to share on anything else: employerbrand@customink.com.
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