Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- a lot of amazing, intelligent, and funny coworkers - great health insurance - goals and standards are generally clear cut - I think that upper management genuinely cares about the employees and the company culture

Cons

- pay is low for the workload and high standards that you are held to - 401k match maxes out at 1.5%. That's pretty weak... - middle management (AMs and Leads) is generally very inexperienced and unable to deal with team concerns. These roles are very obviously decided by a popularity contest and not ability. - when the team provides feedback to management on things that are flat out NOT WORKING and need to change, the response is always an empty platitude about growth and innovation. I wish I could get away with that in my O3s. - I agree with others here that the raffles and pizza parties as rewards are infantilizing and not incentivizing. I appreciate trying to keep things fun, but instead why don't you raise our pay and stop micromanaging us by the second? That would be fun.

2.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Hardware and software were excellent with many tools to create the best job flow possible. As previous reviews mention, the people hired are excellent in every aspect, which can make the work environment enjoyable. Direct management will listen to questions or concerns but they are limited to their own managers input for any authorization.

Cons

Upper management is concerned with goals and production without regard of possible health or personal obligations that may rise. The work and life balance is unbalanced because it is a heavy goal oriented position. If something life changing were to happen, you need to be the most well rounded individual with excellent performance goals, otherwise expect to have a serious meeting with management.

Viewing 577 - 579 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.