Is Custom Ink a good company to work for as a Service Sales Representative?

Service Sales Representative professionals working at Custom Ink have rated their employer with 3.0 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 2.9 out of 5 stars. Search open Service Sales Representative Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Service Sales Representative interview questions at Custom Ink .

Does Custom Ink pay Service Sales Representative employees well?

Service Sales Representative professionals rate their compensation and benefits at Custom Ink with 3.0 out of 5 stars based on 29 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Service Sales Representative salaries and benefits at Custom Ink .

How happy are Service Sales Representative professionals working at Custom Ink?

2% of Service Sales Representative employees at Custom Ink would recommend their employer to a friend. This rating has decreased by 97% in the past 12 months. Service Sales Representative professionals have also rated Custom Ink with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.0 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 117 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 59 reviews)); "lots of opportunity to connect with customers and great coworkers" ((in 34 reviews)); "Great atmosphere and culture." ((in 27 reviews)); "Very casual work environment." ((in 23 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 51 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 45 reviews)); "Massive layoffs in 2022 and 2023" ((in 21 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews)); "3% increases to an already stagnant salary." ((in 10 reviews))

Skip to content Skip to footer

Notifications

Custom Ink

Custom Ink Service Sales Representative reviews

3.0

2% would recommend to a friend

(29 total reviews)

David Doctorow

Not enough data to show CEO approval

1% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

3.0

Compensation and benefits

2.0

Career opportunities

Sales/Service Representative employees have rated Custom Ink with 3.0 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales/Service Representative professionals have an average working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Sales/Service Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

4.0

Sep 27, 2016

Look at the whole landscape

Sales service representative

Recommend

CEO approval

Business Outlook

Pros

The benefits, people and customers

Cons

Favoritism, immaturity of most middle mamagememt, lack of communication

4.0

Sep 23, 2016

Great Environment, Exceptional Benefits, Wonderful People

Sales and service representative

Recommend

CEO approval

Business Outlook

Pros

- Very team minded - Wants to develop you in your role - Encourages ways for you to try other roles in company - Embraces change - Understands that growth takes time and comes by learning from mistakes - Surprisingly patient - Extraordinarily kind as a company - Wants work environment to be fun yet focused - Millennial friendly - Offers great in-depth training throughout the year to stay on trends and keep fresh on systems

Cons

- Lower pay for customer service work and production work - Sometimes the fun is distracting to work - While Millennial friendly, sometimes feels like there isn't enough diversity age wise, we need older people too - Probably too lenient on personal leave time and unplanned personal leave time

1.0

Sep 4, 2016

Don't be tricked

Sales and service representative

Recommend

CEO approval

Business Outlook

Pros

-Free food - Health benefits - some good people - dress up days

Cons

-unrealistic expectations. Claim to have a balance, but actually want you to hit everything possible. - Very little upward momentum and very little opportunity to move any other direction than where you currently are. - Company boasts about a great workplace and opportunities, but once you work here you understand that is is all a sham. -very little personal growth. They want you to be their sales and service drone to make-up for faults and problems. -There are so many more that I can't even list

Viewing 4 - 6 of 29 Reviews

Jobs at Custom Ink

Marketing Events & Partnerships Manager

Custom Ink reviews FAQs

Custom Ink reviews Custom Ink Sales/Service Representative reviews

Custom Ink

Custom Ink Service Sales Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Look at the whole landscape

Great Environment, Exceptional Benefits, Wonderful People

Don't be tricked

Jobs at Custom Ink

Custom Ink reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Custom Ink reviews FAQs

Jobs at Custom Ink