Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Apr 26, 2016
Recommend
CEO approval
Business Outlook

Pros

A company that truly cares about their customers, employees and the community. Great compensation package and outstanding benefits. For those who work hard, advancement is real and happens every day!

Cons

Truly none! I cannot complain one bit about my position here, since I'm truly happy and my coworkers that I know are happy too.

4.0
Apr 26, 2016
Recommend
CEO approval
Business Outlook

Pros

They really take care of the people that work for them the best they can. Everything from the nutritional snacks, hearty weekly meals, financial assistance, or a surprise activity to take your mind off the fact that you're at work-- there's never a dull day!

Cons

If you work in production be prepared to be sore. You're on your feet most of the day; some days its really hot and there's so much work that seems to never end or be worth all the effort.

1.0
Apr 23, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Causual dress. Will bond with sales team members.

Cons

Management talks to you like a child. Micromanaging, and condescending. "Anonymous" surveys will stay that way IF you rate them well. If you do not you will hear about it. New bonus structure, if you miss hitting any mark you do not get a bonus. The salary is okay but low. Management thinks it is competitive. Do not speak up if you do not like something. They have a simple solution, they fire you. It is very cult like and you can tell those who "drank the kool-aid." It borders on creepy. Back to micromanaging, anything you do will be monitored and questioned. It is glorified retail. Mandatory OT. You have to maintain an almost psychotic level of happiness in all interactions, whether talking to a co-worker or on phone. It is incredibly fake and the customers know. You can get MOD's for making mistakes which affects your pay even if the company is acting like it doesn't, they love to assume we are morons. Do not practice common sense and just Do anything. we all must talk to everyone and determine it is okay. Get everything in writing. There is nowhere to advance to. Part of your pay is snacks and lunch on Thursday.

Viewing 604 - 606 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.