Custom Ink reviews

3.0

35% would recommend to a friend

(178 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Reviews by job title

178 reviews

Reviews about "Management"

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5.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Inclusive environment! Hands on efficient training. Wonderful management, Human Resources and overall team member support. Full transparency and dedication to hearing the good bad and ugly from all steps of the ladder for company growth and improvement! Great benefits! Wonderful clean environment ALWAYS fully stocked with snacks and fun events! Scheduled food trucks outside for lunch! Game room, gym, private LACTATION room! Fully stocked bathrooms… I’m talking mouth wash, floss, tampons etc! Large windows that let in lots of light! Open floor plan! Collaboration and teamwork encouraged in a psychologically safe environment!! Opportunity for volunteer work! Tons of growth! Plenty of continuous training and education regarding communication styles, product offerings! I’ve never felt a sense of belonging quite like being an inker!!!

Cons

Stationary/ Call center work is not for everyone.

4.0
Dec 3, 2021

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Awesome work community. Truly hires people who embody the company's core values. Bonuses, while not amounting to much are frequent as a way to show gratitude towards employees. Since COVID, WFH is pretty much mandatory unless you work in the production facilities, in which case the health and safety protocols are top notch. Management cares about growth and will do their best to provide paths for upward mobility. Diversity and belonging initiatives are beginning to pave ways for meaningful progress towards inclusivity.

Cons

High bar for entry for non-operations jobs. Pay could be better to keep up for cost of living in the DC/MD/VA area.

1.0
Nov 19, 2021

Don’t question the long-timers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health insurance to employees

Cons

At the end of the day, don’t question the long timers. Doesn’t matter that they don’t solve the predictable problems or finish any task. They are untouchable despite their obvious shortcomings. Stay away if you have any desire to improve the company.

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