Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home or remote was welcome. Not to mention the early on training and pretty good benefits.

Cons

Confused leaders, chasing trends, decision to rely on outsourcing for both artists and sales, chosing AI to fill some sort of mythic gap and buying business in other areas.

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Custom Ink Response
2y
We truly value the fact that you took the time to share your thoughts with us. We are sorry you had a challenging experience working with us. Your insight around outsourcing and AI helps us better understand your experience and shows us an opportunity for us to continue to improve. Feel free to reach out to inkerfeedback@customink.com if you have any other things you would like to share.
2.0
Apr 17, 2024

Thanks Custom Ink

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Subsidized health insurance Professional Development Sports/Extracurricular Meals

Cons

Subsidized health insurance Lay-offs Closing 3, US-based in-house production facilities

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Custom Ink Response
2y
Your input is sincerely appreciated as it plays a key role in how we evolve our approach. Although we have provided significant severance support and extended healthcare coverage to help those impacted, we realize this period has been challenging. Rest assured, your observations will be passed along to our team. We encourage you to connect with us for any further feedback you would like to offer at inkerfeedback@customink.com.
2.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Food, nice coworkers, work from home

Cons

Constantly changing guidelines, little to no support against abusive customers, low quality products that you have to pretend are high quality, constant layoffs.

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Custom Ink Response
2y
Your input is sincerely appreciated as it plays a key role in how we evolve our approach. We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. We encourage you to connect with us for any further feedback you would like to offer at inkerfeedback@customink.com.
Viewing 79 - 81 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.