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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      30% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      23% approve of CEO

      23% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      2.9

      Culture & values

      2.6

      Career opportunities

      2.3

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      2.0
      Apr 20, 2013

      I need an adult!

      Satisfaction assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very casual work environment. Lots of meetings to check up on your progress toward hitting your targets.

      Cons

      Most of the people there are in their early to mid 20's - managers included. Lack of maturity and professionalism was a bit of a problem. I didn't really realize how much I'd miss those things until they were absent from the office. When problems arose, we didn't need a friend, we needed a leader - and there was none to be found.

      1.0
      Mar 26, 2025

      Bad place to work

      Screen printer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits were nice, and the amount of PTO, but I'm sure all that's changed by now.

      Cons

      Paid people less than they were worth. Fired a ton of people during the holidays. "Stress testing" the equipment with no regard for the people working on them.

      avatar
      Custom Ink Response
      1y
      Thank you for sharing your thoughts and for your many years with Custom Ink. We’re glad to hear the benefits and time off were meaningful during your time here. We’re sorry to learn that your experience included challenges related to compensation, communication, and workload. Feedback like yours is taken seriously, and we’re continually working to improve how we support our team, especially during times of change. We appreciate your honesty and wish you the very best moving forward.
      1.0
      Mar 23, 2025

      Company is impending permanent doom.

      Local sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Paid Healthcare ‘ok’ Employee Meal Budget >100 m/o

      Cons

      Everything else. Lack of Leadership. Constant Changing Priorities to offset the massive month over month / year over year losses. No clear work expectations. High School Mentality / Mean Girl Culture Constant Layoff Fear

      avatar
      Custom Ink Response
      1y
      Thank you for taking the time to share your experience. We're glad you’ve found value in the healthcare benefits and meal program. We’re genuinely sorry to hear that other aspects of your time at Custom Ink have felt challenging. We understand how important clear expectations, supportive leadership, and psychological safety are to a positive work environment. Your feedback underscores areas we’re actively working to improve, especially as we navigate change. We appreciate your candid input and wish you all the best in your continued journey.
      Viewing 94 - 96 of 703 Reviews
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      ReviewsCustom Ink reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.