Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Jan 14, 2025

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

-The coworkers themselves are great, most inkers are level-headed and great to be around -Healthcare was cheap for the quality you got -Great PTO package

Cons

-Clueless middle management, sometimes even spiteful -Lying upper management, stating they're working on projects for months before actually starting it -Company has lost one of its core values in recent years, not wanting the status quo challenged -Unrealistic increased goals -Priorities change weekly -Pay structure does not reward over-performance, only slightly above average performance -When given the option to make someone feel valued or just another cog, they choose the latter 10/10 times

3.0
Oct 28, 2024

It's ok

Recommend
CEO approval
Business Outlook

Pros

-Can be fully remote -Great vacation leave -Great benefits -No micromanaging

Cons

I worked there for many years, around a decade, and as every year passed they continued to cut back on employee perks. Management has said some questionable things during meetings that made employees feel like trash including that we are paid too much for the job that we do. They basically laid off the entire art team in 2022 in favor of outsourcing and closed down many of their in house production facilities. It was ugly. I guess they did what they had to do to stay afloat, however, it really contradicted the family/team work makes the dream work values that they play into your entire career with them. They also changed the pay structure, so you could no longer make an unlimited amount of pay the harder you worked. They capped everyone's salary. Also, it's my personal opinion that if you are too good at a job, they will intentionally keep you in that position and not advance your career.

3.0
Aug 1, 2024

Went downhill

Recommend
CEO approval
Business Outlook

Pros

Benefits Culture Pay Great coworkers Work is fun

Cons

Automation, off-shoring, near-shoring, lay offs, pay cuts, penny-pinching. I was laid off and would not go back if they asked me despite the pros.

Viewing 97 - 99 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.