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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      30% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      23% approve of CEO

      23% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      2.9

      Culture & values

      2.6

      Career opportunities

      2.3

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      3.0
      Jan 11, 2024

      Not what it used to be

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, low stakes product, people are nice, good work life balance

      Cons

      Workers have very little say in direction of company Fickle, wavering, out of touch leadership is isolated from suffering consequences Focus on enterprise over community They fired about half of the technology division suddenly and are focusing on hiring contractors and offshoring

      avatar
      Custom Ink Response
      2y
      Thank you for sharing your perspective with us; it's crucial for our improvement process. We're aware that, even with our attempt to alleviate the situation through substantive severance and extended benefits for those affected, this has been a trying time. Your feedback is taken to heart, and we will make sure it reaches our team for consideration. For any additional insights you wish to provide, our door is always open for direct communication at inkerfeedback@customink.com.
      2.0
      Jan 8, 2024

      Project Management Negatively Affects Your Pay

      Fundraiser advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers Benefits are Great Personal Growth

      Cons

      Low Compensation for high performers Change implementations are done quickly without planning or thinking High turnaround due to unstable job security

      avatar
      Custom Ink Response
      2y
      We greatly appreciate your candid feedback. It's invaluable in guiding our efforts to enhance our service. We recognize the hardships faced by everyone affected, despite our efforts to soften the impact with comprehensive severance packages and prolonged benefits. We empathize with the challenges you've encountered and assure you that we'll convey your comments to our team. Should you wish to discuss your views in more depth, do not hesitate to contact us at inkerfeedback@customink.com.
      3.0
      Jan 2, 2024

      Great People, Poor Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible people - collaboration and empathy across teams is top-notch.

      Cons

      The company as a whole has been mismanaged for far too long. The longevity of the company is bleak.

      avatar
      Custom Ink Response
      2y
      Thank you so much for your feedback. We know that it takes a lot of effort to provide constructive criticism, and we value the opportunity to address issues that arise. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
      Viewing 121 - 123 of 703 Reviews
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      ReviewsCustom Ink reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.