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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      35% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      33% approve of CEO

      21% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.2

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      5.0
      May 26, 2023

      Great place to work

      Production associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Clean work space

      Cons

      Shift work schedule can be hard

      avatar
      Custom Ink Response
      3y
      It is wonderful to hear that you had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com
      1.0
      May 25, 2023

      Offshoring Majority of Team to Cheap Labor In Phillipines

      Production artist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Custom Ink for a long time has been a great place to work. Some of the best people I've ever worked with. Caring and engaging managers, great benefits, and a good work/life balance.

      Cons

      Beginning of the year they closed two production warehouses getting rid of everybody at the plants and moving all in-house production to Dallas, so if you lucked out you got to keep your job there. About a month later Art and Design gets the memo that they will be "right-sizing" which is an annoying term for laying off your amazing US team for cheap off-shore labor and taking the US team from about 180 artists down to about 20-30 people over the next year. The rest will be offshored to save what I'm sure is a substantial amount of money. Satisfaction and Art and Design are both currently in an off-shore pilot, testing out cheaper labor. So expect there to be no more Satisfaction and Art and Design job postings in the future. They went from being the community company to the maximize profits at the cost of quality company.

      avatar
      Custom Ink Response
      3y
      Thank you for sharing your thoughts with us. Closing our production facilities in Reno and Charlottesville was a difficult decision, prompted by production costs and tight labor markets in those areas, but we tried to support impacted Inkers with generous severance packages and an extended benefits period through the transition. If you have any other concerns you’d like to bring to our attention, please don’t hesitate to reach out to us at inkerfeedback@customink.com. Thank you for sharing your perspective and experience with us.
      2.0
      May 20, 2023

      Good company bad supervisor

      Fundraising advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team, tries to make work fun.

      Cons

      Basically a call center. Had a good experience at first but after they did another round of hiring things got slow and my manager started to pick apart everything I do.

      avatar
      Custom Ink Response
      3y
      We appreciate your taking the time to write this review. We are sorry to hear that you had a challenging experience. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. Please let us know if you have thoughts to share on anything else. If you have more details you would like to share, please reach out directly to us: inkerfeedback@customink.com
      Viewing 190 - 192 of 703 Reviews
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      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.