Is Custom Ink a good company to work for as a Satisfaction Associate?

Satisfaction Associate professionals working at Custom Ink have rated their employer with 3.5 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 2.9 out of 5 stars. Search open Satisfaction Associate Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Satisfaction Associate interview questions at Custom Ink .

Does Custom Ink pay Satisfaction Associate employees well?

Satisfaction Associate professionals rate their compensation and benefits at Custom Ink with 4.2 out of 5 stars based on 44 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Satisfaction Associate salaries at Custom Ink.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 115 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 65 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 33 reviews)); "Great atmosphere and culture." ((in 31 reviews)); "Very casual work environment." ((in 21 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 54 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 44 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 24 reviews)); "Mass layoffs every 3 months, despite constant affirmations that there will be "no layoffs."" ((in 18 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 12 reviews))

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Custom Ink

Custom Ink Satisfaction Associate reviews

3.5

76% would recommend to a friend

(44 total reviews)

David Doctorow

Not enough data to show CEO approval

61% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.0

Career opportunities

3.9

Work/Life balance

3.8

Senior management

Satisfaction Associate employees have rated Custom Ink with 3.5 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Satisfaction Associate professionals have a good working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Satisfaction Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

44 reviews

1.0

Aug 26, 2020

It's not the same as it used to be.

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Free lunch, coffee and snacks

Cons

Constantly changing expectations No work life balance New insurance coverage is severely lacking compared to old coverage Pay rates and structure change all the time Bonus structure gets revamped all the time

5.0

Aug 25, 2020

Highly highly recommend!!!

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits, ideal work culture, very attainable bonus structure, awesome training and continued coaching, and the best coworkers—would highly recommend!!

Cons

HR is difficult and unreliable, but you hardly interact with them

5.0

Aug 19, 2020

Great company

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Don’t feel micromanaged. Pair is fair and benefits are great!

Cons

Hard to grow within the company. It requires taking paths such as leadership that maybe some do not want but advancement is still desired.

Viewing 28 - 30 of 44 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

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Custom Ink

Custom Ink Satisfaction Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's not the same as it used to be.

Highly highly recommend!!!

Great company

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