Is Custom Ink a good company to work for as a Satisfaction Assurance Associate?

Satisfaction Assurance Associate professionals working at Custom Ink have rated their employer with 3.6 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of Custom Ink employees being 3.0 out of 5 stars. Search open Satisfaction Assurance Associate Jobs at Custom Ink now and start preparing for your job interview by browsing frequently asked Satisfaction Assurance Associate interview questions at Custom Ink .

Does Custom Ink pay Satisfaction Assurance Associate employees well?

Satisfaction Assurance Associate professionals rate their compensation and benefits at Custom Ink with 3.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Satisfaction Assurance Associate salaries at Custom Ink.

What are the top reviewed jobs at Custom Ink?

Sales Representative (40) , Production Associate (28) , Expert Production Artist (27) , Sales Associate (25) , Sales (19) , Production Artist (16) , Satisfaction Assurance (16) , Sales/Service Representative (15) , Customer Service Representative (13) , Key Account Manager (13) , Manager (11) , Satisfaction Assurance Associate (11) , Screen Printer (11) , Store Representative (10) , Key Account Manager (KAM) (9)

What are the pros of working at Custom Ink according to real employee reviews?

"Great benefits and paid" ((in 125 reviews)); "Most people seem to genuinely enjoy coming to work and it's great to be around all of that positive energy." ((in 57 reviews)); "Great coworkers you can bond with and make lifelong friends" ((in 28 reviews)); "Great atmosphere and culture." ((in 27 reviews)); "Free food daily." ((in 24 reviews))

What are the cons of working at Custom Ink according to real employee reviews?

"Poor management leads to unhappy workers" ((in 53 reviews)); "Low pay considered the amount of work and stress you are under constantly" ((in 42 reviews)); "Multiple managers along with employees came and went within locations in my region" ((in 23 reviews)); "It used to be the best company until it went through massive layoffs." ((in 18 reviews)); "Leadership/Promotions: I fully believe that upper management thinks that everything is as wonderful as those Great Places to Work Surveys say." ((in 13 reviews))

Skip to content Skip to footer

Notifications

Custom Ink

Custom Ink Satisfaction Assurance Associate reviews

3.6

64% would recommend to a friend

(31 total reviews)

David Doctorow

Not enough data to show CEO approval

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.1

Senior management

Satisfaction Assurance Associate employees have rated Custom Ink with 3.6 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Satisfaction Assurance Associate professionals have a good working experience there. Custom Ink is rated in line with the average (within 1 standard deviation) by Satisfaction Assurance Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31 reviews

5.0

May 26, 2023

Great company to work for

Satisfaction assurance associate

Recommend

CEO approval

Business Outlook

Pros

1. Competetive salary 2. Great team and management 3. Nice office in a good location (with a cool office manager) 4. Monthly bonuses based on performance

Cons

Working with customers is hard sometimes

Custom Ink Response

It is wonderful to hear that you have had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com

4.0

Apr 18, 2023

Good Environment, low pay

Satisfaction assurance

Recommend

CEO approval

Business Outlook

Pros

Great team, casual office environment

Cons

The work is very repetitive and the growth structure is lacking

Custom Ink Response

Thank you for sharing your feedback. Your insight helps us better understand your experience and shows us an opportunity for us to continue to improve. If you want to share further context, please reach out to us directly: InkerFeedback@customink.com

3.0

Mar 29, 2023

Used to be a great company

Satisfaction assurance associate

Recommend

CEO approval

Business Outlook

Pros

Community, healthcare, 401K matching, free lunches, diversity and inclusion

Cons

Shady management practices, favoritism, and gaslighting from upper management

Custom Ink Response

We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. If you want to share further context, please reach out to us directly: InkerFeedback@customink.com

Viewing 4 - 6 of 31 Reviews

Jobs at Custom Ink

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Sales Representative - Paid Training - $1,000 - $2,000/Week

Custom Ink reviews FAQs

Custom Ink reviews Custom Ink Satisfaction Assurance Associate reviews

Custom Ink

Custom Ink Satisfaction Assurance Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company to work for

Good Environment, low pay

Used to be a great company

Jobs at Custom Ink

Custom Ink reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Custom Ink reviews FAQs

Jobs at Custom Ink