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      Customers Bank

      Engaged Employer

      Customers Bank reviews

      2.6

      34% would recommend to a friend

      (175 total reviews)
      avatar

      Jay S. Sidhu

      41% approve of CEO

      40% positive business outlook

      Ratings by category

      2.7

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.5

      Culture & values

      2.5

      Work/Life balance

      2.5

      Career opportunities

      2.4

      Senior management

      Customers Bank has an employee rating of 2.6 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      175 reviews
      3.0
      Aug 13, 2024

      Confusing

      Customer relationship mgr.
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, teammates helpful, stock performance

      Cons

      current back to office is a disaster. No leadership from HR. Applied unequally, threat of consequences but no specifics

      1.0
      Apr 22, 2021

      Nepotism Is Alive and Well

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is nice but let’s be realistic, it’s not like this is the only company allowing employees to do this during a global pandemic and when the governor orders work from home. Benefits are decent and salary is ok.

      Cons

      Bad behavior rewarded, Sr mgmt likes to hire unqualified relatives but that doesn’t extend to the lower ranks, employees are not trained properly. Not all employees are included in bonus programs regardless how hard you work.

      1.0
      Jan 25, 2020

      Unbelievable mismanagement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much anymore - some nice coworkers

      Cons

      The most recent mismanagement is more of the same nepotism. The CEO, Jay Sidhu, not only has his unqualified daughter running Bank Mobile (which keeps losing money), he’s now named his son as Vice Chairman and COO, claiming they’re searched the world and couldn’t find anyone as qualified. Clearly, they didn’t search the world or even the region. This place is a mess. I can’t believe the govt doesn’t come in and do something, especially since it’s publicly traded. Run far way from this bank - it’s not a real bank.

      Viewing 7 - 9 of 175 Reviews
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      ReviewsCustomers Bank reviews

      Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.