DHI Mortgage reviews

3.4

57% would recommend to a friend

(345 total reviews)
avatar

Mark Winter

54% approve of CEO

57% positive business outlook

DHI Mortgage has an employee rating of 3.4 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHI Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

345 reviews
1.0
Sep 15, 2017

Exhausted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Right People, The Right Way - love the mission statement. Benefits are good.

Cons

Everything, MICRO - Manage like you have never seen before. If they really meant the Mission Statement though, it would be a wonderful place. Everything is a secret you find things out a month after they have changed.

avatar
DHI Mortgage Response
8y
Thank you for taking the time to provide feedback, as well as for being a teammate of DHI Mortgage. At DHIM we place great focus on employee satisfaction, a productive environment and work/life balance. We value feedback, and if you haven’t already done so - we encourage you reach out to a member of leadership to further discuss. Thank you again.
3.0
Jan 19, 2016

Do Not Trust Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DR Horton is a wonderful company. They feed you on a weekly basis. You feel like family. You can have a flexi schedule.

Cons

The management team are not trustworthy. They will make you think you are a great employee and will terminate you the next week. The company has excellent benefits and perks but they will lie to you. I have been extremely ill and still expected to work. Even with a doctors note.

avatar
DHI Mortgage Response
10y
We appreciate you taking the time to post a review and for your service to DHIM. At DHIM we do promote a culture which is both professional, but where teammates can feel like a family. With our motto as the “Right People, the Right Way” we seek to hire both great managers and great teammates who can support all of our customers in achieving the dream of home ownership.
1.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

DHI Mortgage has strong training programs that are not often provided in this industry. The company offers stability as it is backed by the largest homebuilder.

Cons

The job description was not accurately portrayed in the interviewing process and would not have left current position if it had been. The topic of overtime should be expounded on as there is no life balance in the closing/post closing departments. Overtime is expected and mandatory. This does not occur occasionally as stated in responses but rather two weeks out of every month (60 -70 hours). If it is a quarter end all employees are required to work late nights often starting early in the month. Mandatory weekends and holidays are presented by management in writing. The closing staff is paid OT and very high bonus plans however this is not true for management. The department is micro managed to the point of employees often leaving work in tears. Had a coaching session by manager (as a manager) about taking a lunch on a busy Friday and how it upset three subordinates. The person filling this position will have a hard time succeeding within the current management control unless works well with passive aggressive micro managing. Micro managed to the point emails to my team had to be proof read by my manager prior to sending. Employees are often coached for having to leave on time to take care of family obligations. This was by far my worst work experience having celebrated 30 years of mortgage banking. Departed with valuable lessons of what NOT to do in my future management positions. Very humbling experience.

avatar
DHI Mortgage Response
10y
We appreciate you submitting comments about your time with DHIM and your positive feedback related to our strong training programs. Whenever meeting with candidates, we often stress the fast paced environment we maintain and the fact that our teammates work very hard to support our customers. We’ll continue to do this to insure future teammates have the proper expectations. Understanding life/work balance is critical to long term happiness and success for the team, senior management constantly works to put systems and personnel in place to support the team. We’ll continue to recruit, hire and train the best in the business so that our team structure and support is sound, benefitting both the team members and the customers we serve.
Viewing 7 - 9 of 345 Reviews

Glassdoor has 355 DHI Mortgage reviews submitted anonymously by DHI Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if DHI Mortgage is right for you.