DHL Customer Service Representative CSR reviews

Hello, Thank you for taking the time to share your feedback. We are glad to read that you appreciated the community of like-minded people and rated the topic of Diversity and Inclusion with 5 stars. We’re proud of our team and the supportive environment they create, and it’s great you found value in that community. However, we are sorry that your experience with us has been far from satisfactory, particularly regarding salary and management. DHL offers competitive compensation and bonus packages to its employees. We apologize if your salary did not meet your expectations. Regarding management, we are continuously working to provide effective leadership and improve the overall management practices within the company. We expect our managers to be role models for employees across the organization. A great leader makes a team productive, motivated, and happy. Successful managers are critical to propelling a company forward by motivating existing and new employees and retaining and recruiting top talent. Best wishes for your future endeavors. Kind regards, Your DHL Team

Hello, Thank you for taking the time to review DHL and share parts of your experience with us during your 2 years working at the big yellow machine. It's necessary to start off by saying that your contributions during this time certainly have made a difference and we thank you for choosing DHL to work as a Customer Service Rep. As you say, DHL is an outstanding company to start a career and for this reasons there are multiple success stories of people who have continuously learned and grown for years until achieving central leadership roles or finally landing their dream job. DHL is committed to offering great learning and development resources for all employees in the company. Thanks again and we miss you in our site in Erlanger. Take care, Your DHL Team