DSW reviews

3.4

50% would recommend to a friend

(4,074 total reviews)

Doug Howe

53% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Company Competetive Wage Fashion Forward Selling strategy is admirable Customer Focus Expectations are high but with collaboration, they are not hard to meet.

Cons

I worked for DSW for a few years and for the most part, found it very enjoyable. The company sets a standard when you are first hired, that there is a huge focus on work/life balance. I found this to be very untrue. The managers consistently gossip amongst one another and will go to no expense when putting others down and building themselves up. This I did not find true within the associates only the store management. They encourage you to reach out to your superior when a situation in your store in unresolved. When you do reach out to your superior, they tend to not listen or resolve anything due to lack of inexperience. If you have an emergency, forget it. They will not even work to accomodate any life issue that you are dealing with. If your manager has a personal issue with you or anyone else, that person is completely disregarded.

3.0
Apr 30, 2011

Perplexing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

basic work environment is light and fun, discount is good, most customers are savvy and easy to please, benefits are normal as with other employers

Cons

teams are not always set up for success, direction given can often be contradictory to values, can be overwhelming and high stress

1.0
Apr 29, 2011
Recommend
CEO approval
Business Outlook

Pros

DSW, not a lot of stress to begin with. It was very chill for the most part. If you are student, they gave you great flexibility about your availability, which made it quite easy to squeeze work times when you were off from school. Furthermore, you do not need to be in the beach to see gorgeous people because DSW is a magnet for gorgeous people.

Cons

Each shift will most likely be 4 hours, and if you were lucky, you get 6 hours but for the most part, it was 4 hours a shift. Each week, you will average around 16 hours if all is well, but if not, then you might be just 4 to 8 hours a week. If you don't go to school, being a full time associate for DSW is not advisable. Furthermore, there was alot of favoritism in this company. The favorites would get great hours. If you were a favorite, you will most likely get about 22 to 32 hours and work in the mornings or mid-shift, which would give you ample time to bond with your managers because the store will be slow on those hours. If you are not a favorite, you will most likely get the closing shift with 4 to 8 hours a week work schedule. DSW work should just be considered as a supplemental employment, meaning it would be great to have it as a second or third job but never a main one.

Viewing 4054 - 4056 of 4,074 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.