DSW reviews

3.4

50% would recommend to a friend

(4,074 total reviews)

Doug Howe

53% approve of CEO

34% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Feb 24, 2012

Excellent discount.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees receive a great 30% discount and from what I noticed about management everyone seems nice. My hiring manager was very bubbly and personable.

Cons

I've heard that the reward system is quite stringent. Penalties seem that they can be harsh for not selling the program to EVERY customers.

5.0
Jun 20, 2011
Recommend
CEO approval
Business Outlook

Pros

DSW is the best-kept secret out there in retail! It's unassuming, but everyone from the CEO to part-time sales associates make it the best place to work! The communication channel is completely fluid for suggestions/questions/concerns and outside leadership really understand the customer, employee and company.

Cons

Only the ones you aren't willing to help solve yourself! They really encourage field participation in helping to make things better - which really is a good thing.

4.0
Nov 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexibility and respect for time off.

Cons

Higher pay for associates can be made.

Viewing 4072 - 4074 of 4,074 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.