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Dealer.com by Cox Automotive

Engaged Employer

Dealer.com by Cox Automotive reviews

3.6

54% would recommend to a friend

(382 total reviews)
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Lori Wittman

72% approve of CEO

42% positive business outlook

Dealer.com by Cox Automotive has an employee rating of 3.6 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer.com by Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

382 reviews
5.0
Nov 1, 2012

Extraordinary Growth and Wonderful Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Wonderful company who places huge emphasis on culture *Progressive *Open and honest management * Ample opportunity for growth.

Cons

*Slight lack of organization for simple things. *Could use a system upgrade for increased productivity.

2.0
Sep 28, 2012

Love what I do but fear for my job. Don't work here!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere, Friendly and helpful coworkers, some decent benefits but usually have no time to take advantage of them and I actually REALLY like what I do for work. I love working with the clients

Cons

The benefits are not what the employees ask for nor are we even asked. The benefits are based on what the owners like to do. If you love tennis and skiing then you'll love the benefits. who asked for a beach tennis court... nobody, but since the CEO is a wanna-be tennis star, he "gave" us this benefit. I ski so the discount on ski passes is great, but golf? Nope. Why? CEO doesn't golf so who gives a crap if the employees do. Trust me every "cool" benefit is based on what the CEO likes and there is ZERO input from employees. They spend $500,000/year on company parties that are only ok, I would much rather have a bonus than go to another party with people I don't want to be partying with. Nope, The CEO wants it so he can boost his self important ego. I fear for my job every day because they just fire people on a whim and for not real reason. They do not give reviews or warnings, just pull you away from your desk and send you out the door. The turn over is AMAZINGLY high and they try to keep the firings and people quitting as much under the rug as they can. You do not get to keep your job because you do a good job, you keep your job if people like you... the right people. This is the same for raises and promotions, I have seen so many people promoted because they have friends and don't have the skills to do the job they are promoted to. Its insanity.they did a restructure in November of 2011 that took until may of 2012 to get some what set and guess what they just announced and started a complete restructure. Do they ask any input from the employees... Nope! Do the care... Nope! they just stir things up and see what happens. its very unstable and the pay is only average. They can't keep my department even close to fully staffed and as a result we have way too many clients to do the job properly, do they care? Nope! Met with one of the founders and he thinks the client load is just fine. When was the last time he was on the floor or even on a call? YEARS!!! He is sooo out of touch with who his real clients are. I stay because I truly like what I do. Many employees have moved to the competitors because the pay is much better, but I want to stay in VT and pray that this company will get sold to someone that cares. This company could make some slight changes and they could truly be what they are trying make everyone believe they are. My advice is don't work for this company unless you know one of the founding 5 or your spouse works here in a decent position. If you don't heed my warning, you too will be drinking the Koolaid.

2.0
Sep 6, 2012

Not what they market themselves to be, internal structure failing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere Great benefits, 401K, health insurance, dental insurance coverage, gym access Cafe

Cons

Significantly lacking standards for hiring process, people get hired for positions that they are not qualified for while others are hired for those same positions who are very unqualified. Management lacks communication ability with employees below them, especially during reviews. Reviews do not specify areas of improvement needed, the potential of certain employees is not recognized by upper management. This forces employees to resent the company, their goals, standards (or lack thereof) and structure (or lack thereof). People who work hard do not get recognition for their efforts. They are overworked and underpaid.

Viewing 358 - 360 of 382 Reviews

Glassdoor has 401 Dealer.com by Cox Automotive reviews submitted anonymously by Dealer.com by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Dealer.com by Cox Automotive is right for you.