employer cover photo
employer logo
employer logo

Dealer.com by Cox Automotive

Engaged Employer

Dealer.com by Cox Automotive reviews

3.6

54% would recommend to a friend

(382 total reviews)
avatar

Lori Wittman

72% approve of CEO

42% positive business outlook

Dealer.com by Cox Automotive has an employee rating of 3.6 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer.com by Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

382 reviews
5.0
Dec 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement is constant Personal growth is continuous Pride The people The benefits (health, organic cafe and many, many, many more...) Daily challenges are rewarding and give a sense of contribution to the company's goal Training and classes on a wide variety of subjects is ongoing The location is incredible (if you love mountains and nature) Flexibility Leadership We have our own 'Love Bus' - c'mon who else has one of these?

Cons

Driving in the winter isn't much fun Parking can be tricky Lots of new faces, it's difficult to get to know everyone

5.0
May 26, 2014
Recommend
CEO approval
Business Outlook

Pros

There are too many pros to list here but I will list some things I think are important to note. When I worked at the company I had access to my CEO every Friday in an open forum, this was amazing. Most of the negative reviewers have had either no job or 1-2 before coming to dealer.com so they have no perspective what a great tech company looks and feels like or even what a great career feels like. Dealer invests huge dollars and sweat into it's staff and the benefits are so deep i would need 20 pages more to list them out! As someone that didn't quite make the cut after over 5 years I hold no grudge on the company because I wasn't quite good enough to give the results needed in my position but I was exited with compassion and full understanding and I came away better because of it! The Leadership is not a bunch of parties either, they have families and take the growth and well being of the company very seriously but yes 2 times a year they hold large concert like party and probably 99% of the company not only attends but they let loose and celebrate their successes as a team and it's magical!! Some may drink at the party but the focus is on being together, laughing dancing and just having a great time. (Not sure why this is bad??) The company invest hugely in training and in wellness for every employee that is willing and it's truly world class and rare! I have had 7 positions at various leading companies over the past 30 years and I have never seen such a strong commitment to employees. It's true that some middle mgt may be less experienced but the company recognized this over the last fee years and they has been working on improving that layer through training and recruitment (I should know, I was replaced and rightfully so) sometimes you just need to admit when you are not good enough to be on a specific team. The bottom line is that dealer.com is a caring and world class company that has more ethics and compassion for it's people than any I have ever seen and they continue to grow and collect accolades as the best in their field in the world for that reason! Most of these negative reviews are from upset former employees or current green employees that managed to interview very well but can't handle their jobs. If you are good at what you do and are a team player you will LOVE dealer.com and never want another career. I'm sad that I can't be there but I'm very happy for the countless friendships I made and I love to see everyone when I visit. Also some posts claim that clients are not treated well. Success, growth and thousands of raving fans can't be wrong, dealer.com is #1 in the world at what they do for a reason, don't believe a 22 year old reviewer that got fired because he/she didn't show up for work because of being hungover 1 too many times! This is an amazing company and that's why you will continue to read more about them winning and making their employees happy and clients raving fans for years to come. PR doesn't making thousands of clients happy, great products and services do and that what this company provides. Hope this review helped someone out there.

Cons

They sometimes need more parking spots but walking isn't so bad either.

2.0
Sep 28, 2012

Love what I do but fear for my job. Don't work here!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual atmosphere, Friendly and helpful coworkers, some decent benefits but usually have no time to take advantage of them and I actually REALLY like what I do for work. I love working with the clients

Cons

The benefits are not what the employees ask for nor are we even asked. The benefits are based on what the owners like to do. If you love tennis and skiing then you'll love the benefits. who asked for a beach tennis court... nobody, but since the CEO is a wanna-be tennis star, he "gave" us this benefit. I ski so the discount on ski passes is great, but golf? Nope. Why? CEO doesn't golf so who gives a crap if the employees do. Trust me every "cool" benefit is based on what the CEO likes and there is ZERO input from employees. They spend $500,000/year on company parties that are only ok, I would much rather have a bonus than go to another party with people I don't want to be partying with. Nope, The CEO wants it so he can boost his self important ego. I fear for my job every day because they just fire people on a whim and for not real reason. They do not give reviews or warnings, just pull you away from your desk and send you out the door. The turn over is AMAZINGLY high and they try to keep the firings and people quitting as much under the rug as they can. You do not get to keep your job because you do a good job, you keep your job if people like you... the right people. This is the same for raises and promotions, I have seen so many people promoted because they have friends and don't have the skills to do the job they are promoted to. Its insanity.they did a restructure in November of 2011 that took until may of 2012 to get some what set and guess what they just announced and started a complete restructure. Do they ask any input from the employees... Nope! Do the care... Nope! they just stir things up and see what happens. its very unstable and the pay is only average. They can't keep my department even close to fully staffed and as a result we have way too many clients to do the job properly, do they care? Nope! Met with one of the founders and he thinks the client load is just fine. When was the last time he was on the floor or even on a call? YEARS!!! He is sooo out of touch with who his real clients are. I stay because I truly like what I do. Many employees have moved to the competitors because the pay is much better, but I want to stay in VT and pray that this company will get sold to someone that cares. This company could make some slight changes and they could truly be what they are trying make everyone believe they are. My advice is don't work for this company unless you know one of the founding 5 or your spouse works here in a decent position. If you don't heed my warning, you too will be drinking the Koolaid.

Viewing 370 - 372 of 382 Reviews

Glassdoor has 401 Dealer.com by Cox Automotive reviews submitted anonymously by Dealer.com by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Dealer.com by Cox Automotive is right for you.