Is Demandbase a good company to work for as a Customer Success Operations Program Manager?

Customer Success Operations Program Manager professionals working at Demandbase have rated their employer with 4.8 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of Demandbase employees being 3.8 out of 5 stars. Search open Customer Success Operations Program Manager Jobs at Demandbase now and start preparing for your job interview by browsing frequently asked Customer Success Operations Program Manager interview questions at Demandbase .

Does Demandbase pay Customer Success Operations Program Manager employees well?

Customer Success Operations Program Manager professionals rate their compensation and benefits at Demandbase with 4.5 out of 5 stars based on 21 anonymously submitted employee reviews. This is 14.3% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Program Manager salaries at Demandbase.

What are the top reviewed jobs at Demandbase?

Sales Development Representative (SDR) (28) , Sales (26) , Senior Software Engineer (26) , Software Engineer (26) , Account Executive (16) , Customer Success Manager (12) , Marketing (9) , Research Analyst (9) , Senior Account Executive (8) , Data Analyst (7) , Manager (7) , Customer Success Manager (CSM) (6) , Director (6) , Enterprise Account Executive (5) , Sales Development Representative (5)

What are the pros of working at Demandbase according to real employee reviews?

"Work/life balance can be good" ((in 45 reviews)); "Great benefits and pay." ((in 43 reviews)); "Good work culture" ((in 25 reviews)); "good perks and pay and travel market fit" ((in 23 reviews)); "Great company culture!!! Can't say enough of how exciting it is to work at Demandbase." ((in 19 reviews))

What are the cons of working at Demandbase according to real employee reviews?

"Lots of uncertainty, constant layoffs" ((in 14 reviews)); "life balance—some managers expect 24x7 availability" ((in 11 reviews)); "ALL upper management are white middle aged men." ((in 7 reviews)); "many of middle management have been there forever." ((in 5 reviews))

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Demandbase

Demandbase Customer Success Operations Program Manager reviews

4.8

92% would recommend to a friend

(21 total reviews)

Gabe Rogol

100% approve of CEO

94% positive business outlook

Ratings by category

4.7

Work/Life balance

4.5

Compensation and benefits

4.4

Culture & values

3.4

Career opportunities

3.2

Diversity & inclusion

3.2

Senior management

Customer Success Operations Program Manager employees have rated Demandbase with 4.8 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Customer Success Operations Program Manager professionals have an excellent working experience there. Demandbase is rated 25% above average by Customer Success Operations Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

21 reviews

5.0

Jan 28, 2017

Customer Success

Customer success

Recommend

CEO approval

Business Outlook

Pros

From top to bottom, one of the best organizations I've ever worked for. Demandbase gets it right - from culture, work life balance, to great innovative products and inspiring leadership. DB has it all!

Cons

Like most startups entering hypergrowth there are always kinks to work out, but leadership is transparent and committed. Weekly townhalls by our CEO provides anyone in the company to ask questions and provide feedback on product development, culture, etc.. This is why 99% of the employees have given Demandbase a positive rating. Don't listen to the negative reviews where there is always one "bad apple" that tries to spoils the bunch. DB is hands down a great place to work!

5.0

Jan 12, 2017

A company that trusts its employees

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-Amazing culture top down. Everyone wants to see the company succeed. -Strong leadership and frequent transparent communication -Executives are accessible -Flexible PTO that isn't discouraged -Top market position and THE category-defining product offering -Good sense of direction and future for the company -Open collaboration across depts -Amazing company growth and responsible scaling strategy

Cons

Can't really think of many, but here are a few I see. -Need a better sense of career paths -Normal growing pains of a startup - processes may need more structure, things could be more standardized and automated.

5.0

Jan 7, 2014

Love this company - great culture, comraderie and development opps

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

culture, opportunity to move up, start-up feel without working 80 hours a week, a start up for grown ups, awesome perks, phenomenal solutions - best in class on the market

Cons

occasionally disjointed groups - each team has a slightly different culture but I feel like this has improved and is being addressed.

Viewing 19 - 21 of 21 Reviews

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Demandbase reviews FAQs

Demandbase reviews Demandbase Customer Success Operations Program Manager reviews

Demandbase

Demandbase Customer Success Operations Program Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Success

A company that trusts its employees

Love this company - great culture, comraderie and development opps

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