Demandforce reviews

3.8

58% would recommend to a friend

(338 total reviews)

Chris Campbell

62% approve of CEO

65% positive business outlook

Demandforce has an employee rating of 3.8 out of 5 stars, based on 338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Demandforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

338 reviews
2.0
Jan 7, 2013

Keep looking!

Recommend
CEO approval
Business Outlook

Pros

Intuit now owns the company and will hopefully absorb the company eventually. The people that work at Demandforce are the best part about the job. It is definitely a young, fun, work hard/ Play Hard mentality. Keg Fridays, Food Trucks, a stocked kitchen and catered food often.

Cons

Low commission for a SAAS sales job in SF and it is nearly impossible to hit quota for 94% of the sales force. The company only promotes the top producers to management, many of which are young, inexperienced, and selfish managers, who rarely look out for their team since they have a high quota too. The culture is basically a Sorority and Fraternity environment and if management and upper management likes you, then there is much more opportunity and growth for those select individuals. Top performers are really just the very few people that can hit quota and maybe an accelerator if they are lucky, but even then it is low and always an inconsistent. As an Account Executive you are expected do too much. In a nutshell you must Prospect, Sell, and Manage, for pennies. In most verticals there are LDR's, but in certain verticals the LDR's only manage the Inbound Web Leads and Phone Calls, they set the demo with the AE and get a percentage of the revenue of the closed sale. Meanwhile the AE's still have to cold call every day (3 hours every day) and set their own demos, do the demos, and managing client calls all day, because customer support is less than average. If an account cancel service within the first 60 days of the sale (which happens often due to the lack of Customer Support), that paid commission is taken back out of the next commission check.

4.0
Dec 20, 2012

Great atmosphere, work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of flexibility (when I clock in/clock out, when I take lunch break, self-management for my workload) though this freedom does not apply to everybody. I am not micromangaged at all and good work is recognized - Everyone here is friendly and generally willing to help you out. Most people are on the younger side too (20s to 30s) - Free lunch at least once every other week. Smaller snacks and drinks are regularly stocked in the kitchens - Great location in SF, next to Powell BART stop. Lots of lunch options: food, shopping, gym, even a nearby park - Great benefits (Overall health care, gym subsidy, 401K, etc) - Senior management cares about your opinions and about each person. For example, I've seen people leave for different reasons and the door is open for them to come back, no hard feelings. I heard that one senior member baked cookies and wrote personal notes for their team - Quarterly company meetings that is kind of like a rally: keeps us updated about the company and gets us on the same page, usually there is at least a half day off with good food and some kind of entertainment. Sometimes, there are smaller team outings where your team goes out and does something fun together during work hours

Cons

- Lots of focus on numbers: # of cases closed and on your NPS (net promoter score) which often is hard to hit because customers are not necessarily unhappy with you but with the product - Sometimes there is too much focus on drinking, which leads to a frat-like culture - Type of work is a little mundane, may not necessarily be helpful if you were to switch jobs

5.0
Dec 20, 2012

Not "just" a job

Recommend
CEO approval
Business Outlook

Pros

I joined the company a little over a year and a half ago, and its one of the best decisions I've made. Management really care about the development of their employees, and almost ALWAYS promote from within. We're growing very rapidly now that we're a part of Intuit, so the opportunities will just keep coming. If you work hard, you'll definitely be rewarded. We have a great culture. Very work hard/play hard sort of place. Everyone is pretty young and we all enjoy hanging out with each other outside of work as well. Lots of great benefits from Gym memberships, to 401K, to great team outings.

Cons

Not really a con, but if you are just looking for a paycheck, you won't fit it. Most employees genuinely care about the growth of the company and their fellow employees, and people just looking to collect a paycheck stick out. People who don't show a genuine interest in the wellness of the company won't end up with promotions and most likely won't be happy here.

Viewing 301 - 303 of 338 Reviews

Glassdoor has 355 Demandforce reviews submitted anonymously by Demandforce employees. Read employee reviews and ratings on Glassdoor to decide if Demandforce is right for you.