Is Docusign a good company to work for as a Customer Success Program Manager?

Customer Success Program Manager professionals working at Docusign have rated their employer with 3.1 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of Docusign employees being 3.6 out of 5 stars. Search open Customer Success Program Manager Jobs at Docusign now and start preparing for your job interview by browsing frequently asked Customer Success Program Manager interview questions at Docusign .

Does Docusign pay Customer Success Program Manager employees well?

Customer Success Program Manager professionals rate their compensation and benefits at Docusign with 4.0 out of 5 stars based on 46 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Customer Success Program Manager salaries at Docusign.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 381 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 221 reviews)); "Great leadership and company direction" ((in 132 reviews)); "Smart and Great Teams" ((in 126 reviews)); "SDR Role is great and good pay" ((in 116 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 71 reviews)); "There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 21 reviews)); "Bullying is frequent, as well as gossip behind peoples backs." ((in 6 reviews))

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Docusign Customer Success Program Manager reviews

Item: Docusign
Rating: 5
Author: Current employee - Customer Success

3.1

77% would recommend to a friend

(46 total reviews)

Allan Thygesen

61% approve of CEO

39% positive business outlook

Ratings by category

4.5

Work/Life balance

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

3.2

Culture & values

Customer Success Program Manager employees have rated Docusign with 3.1 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Success Program Manager professionals have a good working experience there. Docusign is rated in line with the average (within 1 standard deviation) by Customer Success Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

46 reviews

5.0

Mar 29, 2015

Growing, Challenging, Fun experience at a great point in its life cycle.

Customer success

Recommend

CEO approval

Business Outlook

Pros

Smart people focused on a great problem that helps our customers improve their business processes. As long as we stay targeted on helping electronic signature and digital transaction management grow, this will continue to be a great company. There's room to be creative, and try something new, but we're also focused on pragmatic results, not just good ideas.

Cons

We've been hiring a lot of people from other larger companies that expect to have a lot of things done for them, and avoid getting hands on with customers.

Docusign Response

11y

Thanks for your input.

Viewing 46 - 46 of 46 Reviews

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Docusign Customer Success Program Manager reviews

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Growing, Challenging, Fun experience at a great point in its life cycle.

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