DoorDash reviews

3.6

63% would recommend to a friend

(4,803 total reviews)
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Tony Xu

72% approve of CEO

59% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Nov 2, 2016

Good for Young Working Professionals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits for salaried employees (paid time off, holidays, etc) - The atmosphere is very welcoming and collaborative.

Cons

- Not much clarity on job/career progression. - Salary differences between employees doing the same job - Sometimes management not very involved/doesn't know what's going on

1.0
Oct 3, 2016

Bait & Switch

Recommend
CEO approval
Business Outlook

Pros

1. Before restructuring of management, hours were flexible. 2. Good medical benefits. 3. Monthly gym reimbursement.

Cons

1. Pay was insufficient for the amount of work expected. 2. Managers allowed to terminate without warning or counseling employees first, even without gross misconduct or instances of no-call/ no-show. 3. Hours switched to inflexible 9-5 schedule. 4. Lines of communication are terrible across teams.

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DoorDash Response
9y
Thank you for taking the time to post a review. We love hearing from our current and former employees about what we’re doing well, and what could use improvement. Awesome that you like some of our benefits and perks -- we definitely value our employees' health and wellness. We take your concerns seriously; we'll pair it with all other feedback we have received from internal and external channels to review if adjustments are necessary and/or any new programs need to be created to help make DoorDash an even better place to work. Please feel free to reach out to our People team directly should you have any other feedback that you would like to share.
2.0
Sep 17, 2016

Choose a different startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, close to Bart, typical startup perks. Bunch of smart, competitive, young people usually with banking or consulting experience (which could be a plus).

Cons

Where do I start? On-demand delivery is not a hot space to be in anymore. Margins are low and you need to be a market leader to generate any decent profit. Company took a downround in the last round of fundraising. No one here actually cares about the vision of the company, including the founders (despite their pitch to employees). People left their cushy corporate jobs expecting to make bank here...a mistake in hindsight because the options are worthless today. If there was a liquidity event, investors get paid out first and there is little left for employees. They oversell the positions during the hiring process. Roles are not as good as promised. Recently there has been a lot of restructuring in the company. Quite a few early employees left. Culture has become toxic with plenty of finger pointing and politics. People will throw you under the bus to look good. If someone has an issue with you, they'll talk crap behind your back. CEO only listens to the people in his inner circle. "Senior leaders" have a lot of ego and will complain about you to your manager if you disagree with them (quotations used because most of the "senior" team aren't that senior in experience). If you want to work at a place where you are under paid, over worked, constantly need to watch your back, play politics, and come out financially worse than at a 9 to 5 job, then DoorDash is the place for you.

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DoorDash Response
9y
Thanks so much for the feedback; we really appreciate hearing from our current and past employees. Many of us do love working in the logistics space because of the short and long term challenges it brings. There isn’t a simple answer to many of the questions we face but we are proud that we are setting and hitting amazing goals/milestones here at DoorDash. We are confident that if we can maintain focus then we’ll be the prominent player in the space. Furthermore, we know that DoorDash’s success is ultimately rooted in the success of our employees. Our People team is here to help our employees work on the things they are passionate about, and offer a safe environment to work in. This feedback is helpful in helping our People team evolve our programs and continue to be an employer of choice. Please feel free to reach out our way if you have any further feedback. Thanks so much, and have a great day!
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Glassdoor has 18,956 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.