DoorDash reviews

3.6

64% would recommend to a friend

(4,801 total reviews)
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Tony Xu

74% approve of CEO

60% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

I am so impressed with the QUALITY of people in the DoorDash family. I appreciate that the Recruiting Team is selective about the folks they interview and ultimately bring onto the team (and the ones we ask to leave if it turns out they're not a good fit). I've previously worked in places where there's been a lot of drama and tension because the company let "bad apples" stay (which created tension, stress, and negativity at the office). DoorDash is very careful about making sure that people on the team are motivated, committed, and properly compensated for their hard work and brilliance. I've also worked at companies that are incredibly secretive and create a hierarchy of power and only reveal little bits of info to small select groups (which breeds fear, speculation, and resentment). So it's refreshing to be a part of this transparent and supportive culture at DoorDash. I greatly appreciate the level of flexibility we have when it comes to working hours that jive with one's lifestyle. As long as we are getting our work done, we don't have to be planted in a chair for 8 hours straight, 5 days/week on a rigid schedule. I appreciate the mentality of focusing on people's strengths or "superpowers" versus stressing out over their weaknesses. I think it's a much more effective manner of managing by recognizing what a person does well and encouraging more of that behavior/action (instead of trying to force people into a mold that will just consistently break). There is a LOT of room for career growth and exploration within the company for those who are ambitious and work hard. It's a great place to begin a career. The amazing people, supportive atmosphere, fun spirit, and inspiring vision make DoorDash an exciting place to come to work every day. Aside from the interesting and challenging work, we're constantly being encouraged (and supported) to grow and learn MORE! We have access to a lot of resources and trainings, and we're encouraged to take risks and be proactive with our creative ideas and interests. It's a very collaborative and supportive community. I feel incredibly privileged to work with remarkably talented, humble, kind, active, generous, and extraordinary colleagues at DoorDash. This is a place where I plan to work for many years, and will continue to be offered career advancement & compensation increases. DoorDash is booming as a business and has a solid and exciting future in the on-demand delivery space. I am super pumped about the direction we're headed, and believe strongly in our community-driven mission. We focus on loving our customers (which includes merchants, dashers, and everyone who orders from us). We believe in excellent customer service, which also says a lot about how we treat each other, with respect and kindness. + Challenging & Interesting Work + Flexible Schedule + Generous Benefits + Competitive Salary + Complimentary Meals, Snacks, Beverages + Great Perks (Gym Reimbursement!) + Amazing People + Career Growth Opportunities + Supportive Environment + Transparency + Discretion + Honesty + Active & Healthy Employees + Brilliant Coworkers + Fun Atmosphere + Startup Life + Positive Energy

Cons

Some folks aren't cut out for a startup atmosphere. We are not a traditional, old school, conservative, rigid, and narrow-minded company. We believe in taking risks, we don't have private offices (the CEO/Founders and other leaders all sit among us). We believe in taking a great idea and putting it to the test (be an owner!). There's a ton of flexibility here, so someone who wants a cookie-cutter 9am-5pm predictable job would not enjoy it here. We're a creative, courageous, and clever group of people. We believe everyone should be their authentic self, so we're anti-discrimination, and everyone is encouraged to dress, talk, and live how they want to. Again, if someone is looking for a stuffy corporate setting where there's a dress code and a thick rule book, you won't find that at DoorDash. Yes, we do have a lot of folks that put in a lot of hours, but it's a reflection of their dedication and commitment. We also have an open vacation policy, so you can take a break whenever you need to. DoorDash also advocates flexible schedules and working from home, so there's definitely a good & fair balance for the long hours.

1.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Free snacks, free catered (mediocre) lunches, health insurance nearly fully paid for when selecting certain options, company laptop, free "DashPass" membership.

Cons

* Poorly trained and inexperienced managers. * Chaotic and crammed building where everyone is crammed, you'll be lucky if you have enough room to stretch out your arms full length. Feels like a standard call center. * This role "Partner Manager" is nothing but you managing a book of business of clients who (1) don't want to talk to you, (2) many who don't even speak English or know who you are or why you are calling them, and (3) your goal is NOT ACCOUNT MANAGEMENT, as your KPIs as based on 2 things: how many accounts can you increase the % commission partnership on (ex: moving a restaurant from 20% to 30% commission share) and how many people can you sell on marketing. I've worked in multiple Account Management roles, this is NOT an Account Management role, as you are goaled solely on your ability to sell. Expect a standard sales environment. Expect dial goals and sales metrics to meet. And like a standard sales environment, expect no mercy when you begin to fall behind on your goals.

1.0
Oct 12, 2018

Women's are not welcomed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nothing. not a good company

Cons

long work hours, expected to work weekends, no respect for women

Viewing 25 - 27 of 4,801 Reviews

Glassdoor has 18,953 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.