Lies - There was an email sent out to employees to write a review on GlassDoor (because of the poor publicity) about how much they love DrFirst. If they submit proof, they will get a Tee Shirt. Since they MUST submit proof, no one is going to incriminate themselves which explains the sudden explosion of Positive Reviews on GlassDoor. What does this say about a company who manipulates the public image rather than correcting it's soiled culture?
Future/ Lack of growth - With declining revenue (though the goals get set higher EVEN AFTER the last one was missed), a lack of revenue generating products and mismanagement, this company will not be viable. There have been consultants that have been brought in to try and reinvent management time and time, over and over again but the company falls back into it's rotting culture. There is no growth here because there's already so many "wasteful" positions. The company hires people to do another employees job and creates unnecessary positions. This only adds another point of contact/responsibilities to get things done; ZERO efficiency. The "Path of least resistance" does not exist here. This company will be sold off or dwindle some more until it's sold off.
People - They are only good until they realize how overworked and underpaid they really are. 50% the company is under 29 years old and another 25% is under 40. They prey on young, fresh college grads who they don't need to pay much for. You see it in the employees and how quietly negative they really are.
High Turnover - Another reason why employees are so young. Seasoned professionals don't deal with getting yelled at by management or play the micromanaged games. Seasoned professionals don't release projects until they are ready to go. Given the age demographics of the company, most people get some experience here and move on to opportunities with more growth and money. That being said, the employees here are very young and there's only a handful of tenured folks that work there. They will tell you that it's because they are growing but the truth of the matter is the industry is growing and DrFirst is not. The company is 13 years old yet 80% of the company has been around for less than 4 years. Ask yourself why now.
Salary - regardless of how well you do, they are VERY reluctant to reward you financially for success. Bonuses have been held/not paid out, Contests get taken away afterwards because the company never met their goals, I can't emphasize on this MORE. They set goals that are beyond comprehension/reach and when you fall short (and you will) they will hold that against you and deny you rights that other companies would have given. There have been issues with developers' wives having to call Human Resources because the developers are being worked so hard!
Products - Company is focused on partnerships however, they try to released unfinished products that don't make much (any) revenue. Behind the ball when it comes to innovation though they tout innovation. Partnerships are beginning to dwindle because the rest of the industry is moving on and innovating solutions that don't need DrFirst meanwhile, this company is wasting resources on poor products and dealing with High Turnover rates to get things done. DrFirst truly is a one hit wonder (ePrescribing).
Management - it's "Open Door Policy" with the C-Level is a way of expressing that they "care" but you'll realize that any advice is not normally taken because management does things their way. Senior management acts like a demi-god and rarely truly listen to employees other than their favorites. I have seen situations where I've witnessed C-Level management yell at people in very hostile ways. People literally fear the CEO and President so they say "yes" to everything. Your immediate supervisors will not stand up for you for fight for you. Be prepared. This sort of management does not work when a company is trying to grow. Its run like a communist country.
Nepotism - This by far is the worst I've ever seen. You will see some people only have jobs because someone they are related to is working there. Often times, you will see them flexing "daddy's muscle". It's all about favoritism and pedigree here folks. The quality of work you put forth will never be rewarded, I've seen this in EVERY department (MIS, QA, Development, Support, Sales, Marketing, Finance, Admin).
Loyalty - They have no loyalty to it's employees. The high turnover makes employees a statistic. That behavior is burned too deep into DrFirst Culture and management is aware of this. Regardless of performance, leadership, innovation, or success, This is not a performance based organization, this is all about how well you play Pretentious games.
In Conclusion - There will be LOTS of job opportunities at DrFirst coming VERY soon since there's about to be so many people leaving the company. I'd advise everyone to continue to look. Invest your time in a place that will pay off. Not all companies are perfect but this company in particular lacks what a potential employee needs to be successful.
