Duke Health reviews

3.5

60% would recommend to a friend

(2,316 total reviews)
avatar

David W. Zaas, MD, MBA

Not enough data to show CEO approval

47% positive business outlook

Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The hospital staff (nursing, management, environmental services, radiology, etc.) are very friendly and helpful. The culture is such that people smile when they see you walking towards them, and then once you are within ear reach they say "Hi", "Hello", "Good morning", etc. If you are trying to find someplace and look lost, people will actually walk you to where you are going. The benefits (health, vision, dental, and especially educational) are really good. The Chief Nursing Officer and Assistant Chief Nursing Officer can regularly be seen in scrubs, helping as needed. The culture is one of transparency, where staff are regularly informed of upcoming changes and improvements. Management is very open to suggestions and ideas for improvement.

Cons

This is a small hospital, which I really like, but it might not be for everyone. It has always remained very competitive with pay, but I do wish I earned more. ;)

3.0
May 28, 2022

Good stepping stone

Recommend
CEO approval
Business Outlook

Pros

Duke provides many great areas of growth, depending on what department you are in. Since Duke is such an large company, they have tons of departments. DHTS is one of them and there are some pros but not many, when working at DHTS. Pros... If you're trying to get your foot in the door, into IT, it's a great place to start off. There is room for growth, but it's selective, which is somewhat a con. Depending on if you're on the service desk or in the field, service desk, you can work from home. The field, you have a lot more control over your day to day. They offer certs, you can sign up for, once a year. Coworkers are easy to get along with. Pay isn't close to how much you can get, doing less work, somewhere else.

Cons

There cons anywhere you work but at DHTS, if you want to help improve those cons, the leadership here, will not care to hear your input. Mostly, it's because they benefit off of those cons. I'm not talking about the supervisors or lower managers. It's more the upper leadership/Sir Managers and Directors. So to point out the cons, I will just list a few. Cons... Upper leadership is too disconnected that they make decisions that don't benefit the people they support or the people that does the work, that matters. The workers ideas goes nowhere, until years later but by then, it's outdated. Most of the time, you're doing double or triple the work, because they won't want to hire more people, because upper leadership is all about profit and not about, how can they help improve the day to day for their people. The communication is terrible!!! Titles mean nothing. You can be a manager that wants to help improve things, but upper leadership will shut them down and make them feel like they have no say over their own team. Managers fighting with other managers for higher positions. Which later hurts the people that's under them. If one manager doesn't like another, it feels like that manager will give the other manager's employee a hard time. Upper leadership don't know how to keep great talent but promote yes men workers. Upper leadership don't have a true mission, it's all about profit. There are more managers than workers. Teamwork is very weak. Leadership is okay with other teams dumping their work on the service desk and field techs. Which means, you have to do your work and another team's job, just because you're "boots on the ground". One paycheck for multiple job duties. Too many gray areas.

3.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Work-life balance. Applications make a difference in improving lives rather than just making a profit.

Cons

Low salaries. Out of touch leadership.

Viewing 10 - 12 of 2,316 Reviews

Glassdoor has 2,421 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.