Dutch Bros. reviews

3.9

81% would recommend to a friend

(2,181 total reviews)

Christine Barone

66% approve of CEO

63% positive business outlook

Dutch Bros. has an employee rating of 3.9 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dutch Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

tips, customers, and free drinks

Cons

Everything. Management is HORRIBLE, you are not allowed to take breaks (which is illegal, not that they care) there is no room to really grow, you can not get time off i missed my grandmas funeral even though i gave them a month advance. the managers find it okay to call you rude and crude names, if you did not like high school you will not like this job.

1.0
Mar 16, 2025

Not worth it

Recommend
CEO approval
Business Outlook

Pros

It’s easy to get hired, in theory it’s a fun environment

Cons

They make you memorize way too much. They expect you to do work off the clock to memorize hundreds of ingredient mixes and the only reason so many people do it is because they target young inexperienced workers who have never worked anywhere else. That amount of stress and demand should be paid more. You also are in training for sooooo long and it’s really intense. They review you and constantly find faults. It surprises me that so many people love working there. They expect very superficial interaction and a lot of the customers have serious sugar addictions. It felt morally wrong to be handing people some of those drinks that have like 200 g of sugar. You get in trouble for being real and talking like a human they expect you to be fake and way too enthusiastic even when the customer doesn’t want to speak to you.

1.0
Jan 2, 2024

The Most Exploitative Company

Recommend
CEO approval
Business Outlook

Pros

Free Coffee 10-20$ of Tips

Cons

Dutch Bros markets themselves as a happy and customer orientated company, however this is far from the truth. After working there for three months, I did not see a single person wash their hands...even after taking trash out to the filthy dumpsters. They will advertise positions as full time, but in reality you will never see anything over 20 hours. This company is constantly hiring because the working conditions are extremely exploitative leading to a high turn over rate. You will NOT get any tips during training, and they do NOT give you breaks. You will get your schedule 2 days prior and they do not review your availability. They will tell you it is YOUR responsibility to get your shifts covered.

Viewing 4 - 6 of 2,181 Reviews

Glassdoor has 2,203 Dutch Bros. reviews submitted anonymously by Dutch Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Dutch Bros. is right for you.