Dutch Bros. reviews

3.9

81% would recommend to a friend

(2,181 total reviews)

Christine Barone

66% approve of CEO

63% positive business outlook

Dutch Bros. has an employee rating of 3.9 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dutch Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 17, 2022

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Free(ish) coffee, sometimes flexible scheduling, decent tips, some nice customers

Cons

Dutch Bros is nothing but drama and dysfunction. There is a TON of toxic positivity, good old boys mentality, and a general ignoring of major issues. Not to mention a crazy amount of favoritism. While working here I was sexually harassed by a leader. I reported it to HR and nothing happened. It got swept under the rug. Come to find out this was his MO and it happened to many other employees over the years. My coworkers who saw it happen said nothing because they wanted to someday become an operator. The company dangles that like a carrot in front of the young people working there, promising them a lot of money if they open a stand, and in return they basically are at their beck and call, working overtime off the clock, sacrificing their whole life for a coffee stand. While I worked there I would scoff when people called it a cult, but looking back, that’s not far off. We literally had the Dutch creed printed on cards we would carry in our wallet. Avoid this place at all costs, especially if you are a woman.

1.0
Jan 4, 2022

STAY AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The organization's mission creates a lot of jobs (and career opportunities) for any hard-working young person.

Cons

Horrendous, toxic dumpster fire of a company. I've never worked anywhere where unprofessional behavior and downright bullying was so widespread. In my time there I experienced consistent mistreatment, and heard from others on multiple occasions that they had been brought to tears by treatment from a colleague. I am hesitant to even leave this review because this is not a culture that encourages people to speak up. Over my time there, whenever I raised a concern or even had a simple question I was suddenly in trouble/causing trouble. There are some smart people working at Dutch Bros, and there are some nice people working there as well. Unfortunately there is also a large population of underqualified and defensive ostriches who are unwilling to acknowledge the poisonous culture. They've gotten their jobs based on who they know, or who thinks they are "awesome." There is a strong resistance to getting away from their ingrained ways of doing things--which has created glaring exposures in terms of compliance with basic labor law and employer duty of care. That said, I think the stock will rise and there will be job opportunities coming out of this organization. My own personal experience aside, I would advise anyone considering a role there to ask pointed questions about total rewards, DEI, and work-life balance. I found the company to be woefully behind the times in all these areas. There are some strong, experienced leaders in the C-Suite but they are either unaware or unconcerned about

1.0
Dec 10, 2021

Not Good

Recommend
CEO approval
Business Outlook

Pros

Free coffee while on shift. Free shirts every month. Great people to work with

Cons

No breaks, bad pay, you are "on-call" every day. Not able to call out sick even if it would violate the health code.

Viewing 10 - 12 of 2,181 Reviews

Glassdoor has 2,203 Dutch Bros. reviews submitted anonymously by Dutch Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Dutch Bros. is right for you.