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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
3.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Good people, friendly office environments, good software

Cons

Lots of turnover on certain teams. They're in the business of acquisitions and they're constantly changing things, restructuring, buying and selling software products. It can be difficult to stay focused on your job when all of that is happening around you. Even though they talk a lot about the culture and values, I didn't really see an actual culture for the company, aside from making money.

3.0
Apr 30, 2019

Don't expect an average company to be anything but average.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My department was pretty generous with working from home. I had a good relationship with my team and my supervisors, and I felt good about the people I worked with directly and was (still am) invested in their personal lives. This job provided me a living wage when I most needed it, and it gave me some of the skills I needed to eventually move on to a better situation.

Cons

My only real gripes are the health benefits and the HR team. Other than that, ECi is a run-of-the-mill American corporate workplace. Health benefits so bad, I completely dropped all coverage. In fact, it was cheaper for me to pay for my child's broken bones and all seasonal illnesses out of pocket along with the tax penalty than to pay for the company's "benefits". The HR team is so mean that by the time I quit my job at ECi, I would avoid their part of the building and go out of my way to not walk by them in the halls. Even the most vague of conversations with them was like being stung by a hundred jelly fish. My personal perception is that the HR team does NOT like their employees and treats them as if they are a nuisance. The newer members to the team seemed fairly legit and knowledgeable to me, but the original three? Do not engage, for any reason, not even to ask questions. It took this team a month and a half after I quit to terminate my employment status with the 401k provider. That was a bummer. Another anecdote about this terrible team - I was a part of the company social committee for about a year. Right after the Dallas Police Department was attacked during a Black Lives Matter rally, the social committee held a company-wide social function with the purpose of raising funds for a charity. The committee chose, against opposition within the same committee, to donate proceeds to the Dallas Police Department. To this day, I cannot understand why the two HR team members sitting on the committee allowed this to happen. In my opinion, it is inappropriate for a company, privately owned or otherwise, to support a viciously divisive political stance, especially when there are other worthy, less contentious options. I never attended another committee meeting after that. To that point, if you are looking for diversity, this company is not the place for you. If you are anything other than white and heterosexual, you will have difficulty finding others similar to you at this company (to be fair, there are SOME). The recent Apax acquisition did bring two females to the C-Suite, but it will probably be some time before a change in mindset pervades the rest of the company. Like most companies, I suppose, you'll find a myriad of employees, many qualified, many unqualified. Like most companies, the executives' priorities do not align with their teams' priorities. Like most companies, executives are concerned about ROI and deadlines and are ignorant to (or separated from) the toll those things take on their teams' personal lives. Beware, if you join the marketing department, you will work overtime, you will be stressed, you will be confused, and you probably won't have fought successfully for a higher salary and other benefits.

Viewing 307 - 309 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.