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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
2.0
Sep 14, 2014

ECI Solutions is so-so at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you were to work there you will probably really enjoy working with your peers and your manager/managers. At this level there is a lot of compassion and desire to do the very best job for our customers and employees. Although it is high tempo and fast pace company the environment that you work in is relaxed. The dress code is relaxed as well. Customers have been around for a long time in most cases. When you work with them you will find them to be great people.

Cons

The company has been owned by investors. The executive team becomes more and more disconnected with the workforce employees as time moves on. Investors and executives reap the benefits of growth and cost cuttings while the rank and file pay the bill. The employees are considered "upgradable" by the executive team. Employees work in a "meritorious" environment, so many employees do not get pay raises. For some employees it is the same year after year. If you are lucky to get a raise, rarely will it be more than 3%, even though we raise customer subscription fees 4% year after year. If you are healthy and don't need to visit the doctor the medical insurance is fine. However if you plan on seeing a doctor bring your checkbook. If you have ongoing medical needs expect a fair portion of your take home pay to go to medical.The company does no do any matching in the 401K that it offers. The program consists of front loading mutual funds. The only way that this makes sense is if someone at the company is getting a kick back.

4.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Most of the management are great to work with. Dress code is a plus. Benefits are better than most companies.

Cons

Little to no training although management always states they will train you. If you get employed be prepared to do self training on their many products. Opportunity for growth is only if you work in the corporate office in Utah.

4.0
Aug 6, 2014

Progressive company with strong senior leadership...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Diverse benefits package comparable to others in the area - Open door policy - employees are encouraged to communicate, even with upper level mgmt. - Approachable/involved senior leadership team - Continual company growth opportunities; always looking for acquisitions to benefit company portfolio - Employees have transparent view into company direction, financial picture, etc. - Quarterly employee rewards/recognition presented with entire ECi associate audience - Co-workers are a second family; strong teamwork - Opportunities for advancement - Casual work environment is a perk - Customer-focused

Cons

- No formal career development plan in place, but supposedly it's coming soon - Great ideas are discussed/planned, but some never come to fruition or aren't implemented on a timely basis - Most advancement opportunities involve moving/relocating--need to increase remote workforce

Viewing 400 - 402 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.